CXAI CEO Khurram Sheikh Reveals Agentic AI Strategy and Enterprise Momentum
Palo Alto, CA - December 17, 2025. CXApp Inc. (Nasdaq: CXAI) shared highlights from a Wall Street Reporter livestream held on December 11, where CEO Khurram Sheikh outlined the company's Agentic AI roadmap and enterprise traction. The full feature is available here: Wall Street Reporter feature.
Sheikh's thesis is straightforward: CXAI is building an intelligent workplace platform that unifies people, places, and operations inside a single, secure, enterprise-branded app. "This is not just incremental technology. This is full transformation," he said.
What CXAI Delivers to the Enterprise
CXAI positions itself as a platform for hybrid work orchestration-consolidating space management, employee engagement, and operational intelligence. The result: one entry point for employees, one data layer for leaders, and measurable cost and productivity outcomes.
Enterprise Momentum and Model
- Deployed across 50+ countries and 200+ cities, serving global enterprises including Fortune 500 customers in media, technology, and financial services.
- Approximately 95-96% of revenue is recurring, supported by multi-year enterprise contracts.
- Recent quarter gross margin of ~89%.
- Customers report significant savings from real-time space utilization data-into the hundreds of millions for some.
For executives, the signal is clear: the company's model is SaaS-first with strong unit economics and embedded workflows that are hard to displace once adopted.
Agentic AI Roadmap: From Orchestration to Autonomy
CXAI plans to begin Agentic AI pilots in Q1. The goal: move from orchestration to autonomous, AI-driven workflows that anticipate needs, suggest next best actions, and automate routine tasks inside the enterprise.
- Predictive insights and proactive decision support embedded in daily operations.
- Strategic partnerships with Google Cloud, Microsoft Azure, and AWS for secure, enterprise-grade deployments with global scale and governance.
- Agentic AI features will build on existing usage across space, engagement, and workplace services-minimizing change management overhead.
Platform Differentiation and IP
- Mobile-first design, spatial intelligence, and enterprise analytics unified in one platform.
- 37 patents filed; 18 issued, covering spatial intelligence, workplace automation, and AI-driven enterprise experiences.
Why This Matters for Executives and Strategy Leaders
- CFO: Validate real estate and operating expense reductions with space utilization data. Model savings from seat ratios and floor consolidation.
- CIO/CTO: Leverage cloud partnerships for compliance, data residency, and identity integration. Assess AI governance readiness.
- COO: Automate service requests, visitor flows, and facilities operations. Track SLA improvements and cycle-time reductions.
- CHRO: Consolidate employee touchpoints into one app to improve adoption and engagement without adding friction.
Execution tip: start with a pilot that ties to a hard metric (e.g., cost per seat, service ticket resolution time, or employee NPS). Feed the AI with clean occupancy, booking, and service data. Establish clear guardrails for privacy and governance from day one.
Milestones to Watch Next Quarter
- Launch and early outcomes of Agentic AI pilots.
- Expansion of cloud partnerships or co-sell motions.
- Attach rates of AI modules within existing accounts.
- Customer case studies quantifying savings and productivity impact.
Where to Learn More
Full livestream coverage and commentary: Wall Street Reporter feature.
Company site and platform overview: cxapp.com. Contact: marketing@cxapp.com
Note on Forward-Looking Statements
This update includes forward-looking statements subject to risks and uncertainties that could cause actual results to differ. Factors include market demand, competitive dynamics, regulatory changes, operational execution, customer retention, and broader economic conditions. Review the company's SEC filings for a full list of risk factors.
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