DXC Assure Illustrations uses AI to simplify and personalize life insurance policy projections

DXC Launches AI-Powered Platform to Streamline Life Insurance Illustrations

DXC Technology has introduced DXC Assure Illustrations, a SaaS platform powered by artificial intelligence to simplify the way life insurers create policy projections. This new solution targets improvements in speed, accuracy, and personalisation of policy illustrations—an area traditionally burdened by manual processes and strict compliance demands.

By combining automation with AI, the platform reduces complexity for both insurers and policyholders, making the illustration process faster and more intuitive.

Advancing Digital Transformation in Insurance

The life insurance industry faces ongoing pressure to deliver compliant and customised policy illustrations while cutting operational costs and maximising existing system value. DXC Assure Illustrations addresses these needs by offering rapid, tailored projections accessible through digital self-service portals, advisors, and contact centres.

The platform reduces dependence on fragmented tools, which can improve agent productivity and enhance customer satisfaction. Built on DXC's Assure Architecture, it integrates seamlessly with core insurance systems to ensure scalable, efficient deployment across extensive insurance portfolios.

AI Features and Focus on User Experience

A standout feature of the platform is its natural language-guided assistance, which lets users explore multiple "what-if" policy scenarios such as changing future premiums, cash values, or benefit amounts. Goal-seeking tools enable quick modelling of complex financial plans, including adjusting premium payments or forecasting long-term benefits.

The platform’s mobile-optimised, consistent interface supports easy adoption across devices and user roles. This focus on user experience lowers technical barriers and shortens learning curves for both insurance staff and customers.

Boosting Operational Efficiency

Pre-built integrations with DXC’s life insurance systems remove the need for third-party solutions, cutting costs and speeding up deployment. This alignment allows insurers to bring policy illustrations into production faster and with fewer IT challenges.

DXC’s experience in the insurance software sector is extensive, managing over one billion policies and serving 21 of the top 25 global insurers. This background supports their capability to help insurers modernise operations and improve customer engagement.

Context in Today’s Market

Insurers are under increasing regulatory scrutiny while customers expect seamless digital experiences. Automated, personalised policy illustration solutions like DXC Assure Illustrations are gaining traction as companies upgrade legacy systems and maintain compliance.

By combining AI-driven modelling, built-in compliance, and mobile-first design, DXC offers a practical solution to a critical, customer-facing insurance process.

• Faster and more accurate policy projections
• Natural language-guided scenario modelling
• Mobile-optimised, user-friendly interface
• Reduced reliance on multiple tools via built-in integrations
• Scalable deployment across large insurance books

For insurance professionals interested in how AI and automation can improve operational and customer outcomes, exploring more about AI applications in insurance can be valuable. Resources like Complete AI Training’s automation courses offer practical insights on these topics.