Econet Enhances Operations in Zimbabwe Using AI and 5G Expansion
Econet Wireless Zimbabwe is integrating artificial intelligence (AI) applications to better manage network demand and improve service delivery. The company has also increased its deployment of 5G base stations as part of ongoing network modernization efforts.
According to a recent trade statement, Econet accelerated its shift to a services-led business model during the quarter ending May 31. This transition leverages the combined strengths of network infrastructure, financial platforms, and AI-driven data analytics to optimize operations.
AI Applications Driving Customer Insights and Service Personalization
AI-based solutions on the upgraded network have become central to Econet’s processes. These tools provide detailed insights into customer behavior and usage patterns. This intelligence enables Econet to offer hyper-personalized services that better meet individual customer needs.
Network Modernization Boosts Data and Voice Traffic
Recent network upgrades are yielding tangible results. Data traffic more than doubled in the quarter ending May, while voice call volumes increased by 44% compared to the previous year. This growth reflects sustained demand for connectivity and the expansion of Econet’s digital ecosystem.
The company views this rising data consumption as a key factor for future telecommunications growth, highlighting significant opportunities for long-term value creation.
Expanding 5G Coverage Across Zimbabwe
To support this growth, Econet deployed 20 new network sites and extended its 5G coverage nationwide. These investments aim to enhance network capacity and quality for a better customer experience.
- Deployment of AI-driven analytics to optimize network operations
- Doubling of data traffic in a single quarter
- 44% increase in voice traffic year-over-year
- Introduction of 20 new network sites
- Expanded 5G coverage across Zimbabwe
Operations professionals interested in AI applications for telecoms can explore relevant training and courses to stay updated on these technologies. For practical AI learning resources, visit Complete AI Training - Latest AI Courses.
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