Epic Introduces Generative AI Tools for Clinicians, Patients and Revenue Cycle Management

Epic Systems introduces AI tools to ease clinicians' documentation and enhance patient communication. These innovations also improve billing accuracy and revenue cycle management.

Categorized in: AI News Healthcare
Published on: Aug 20, 2025
Epic Introduces Generative AI Tools for Clinicians, Patients and Revenue Cycle Management

Epic Introduces Generative AI Tools for Healthcare Professionals

Epic Systems has announced the release of generative artificial intelligence (AI) tools aimed at improving workflows for clinicians, patients, and revenue cycle management. The company’s CEO, Judy Faulkner, shared this update on Tuesday, signaling a new phase in the use of AI within healthcare operations.

AI Tools for Clinicians

The AI tools will assist clinicians by automating routine documentation and data entry tasks. This can reduce administrative burdens and allow healthcare providers to focus more on patient care. By generating clinical notes and other documentation, these tools have the potential to streamline daily workflows and improve efficiency.

Enhancing Patient Interaction

For patients, generative AI can help create clearer communication, provide personalized information, and potentially support self-service options. These capabilities may improve patient engagement and satisfaction by making interactions with healthcare systems smoother and more informative.

Revenue Cycle Management Improvements

Revenue cycle management stands to benefit from AI-driven automation in billing, coding, and claims processing. These tools could help reduce errors, speed up reimbursements, and improve overall financial operations for healthcare organizations.

  • Automates clinical documentation
  • Supports patient communication
  • Enhances billing and coding accuracy

While details remain limited, Epic’s move aligns with broader trends in healthcare towards integrating AI to improve operational efficiency and patient care. Organizations interested in adopting AI solutions may consider exploring targeted training to understand the practical applications and implementation challenges.

For healthcare professionals looking to expand their AI knowledge and skills, resources such as Complete AI Training’s latest courses offer practical guidance and up-to-date information on AI tools applicable in healthcare settings.