Eton Solutions Earns ISO 42001 for EtonAI, Strengthening Trust in Wealth Management
Eton Solutions earned ISO 42001 for EtonAI, boosting trust for wealth managers. Expect tighter controls, privacy safeguards, and quick wins in workflows.
Eton Solutions Secures ISO 42001 AI Certification: What Managers Should Know
Eton Solutions, a technology platform serving family offices, RIAs, and private investment firms, has achieved ISO 42001 certification for its EtonAI platform. This standard sets a management framework for building and running AI responsibly. The company is headquartered in North Carolina with an international HQ in Singapore and operates in multiple countries.
This move targets a clear concern in wealth and private capital: trust in AI. As one client leader, Saji Sachchithanantham of Todd Family Office in New Zealand, noted, firms dealing with sensitive financial and personal data want partners that follow high ethical AI standards. Certification adds confidence that AI products are built with transparency, clear controls, and sound governance in mind.
Why this matters for leaders
- AI adoption is already mainstream in investment research-yet many firms still rely on manual, legacy workflows for invoicing, taxes, onboarding, and document management. Eton cites Mercer data indicating 91% of wealth managers plan to use or already use AI for investment or asset class research.
- The sticking points are data privacy, security, and fear of exposure from cloud-based AI. A formal AI management system signals process discipline across risk, oversight, and compliance.
What EtonAI and AtlasFive cover
EtonAI is built on AtlasFive, the firm's core platform used by more than 960 families, advisory firms, and private equity firms. The tool supports more than 250 document types and workflows across invoice payments, private equity documents, bank and credit card statements, tax documents, K-1s, market data, KYC, onboarding, audit, and governance.
Eton Solutions also reports AtlasFive is used by more than 850 of the world's wealthiest families. In May 2024, the firm launched an Administrative Family Office (AFO) offering for families starting at $25 million in assets, giving them access to capabilities similar to large single family offices.
Operations impact: where to apply AI first
Eton's CIO, Murali Nadarajah, has identified 260 processes suitable for automation across data management, reporting, and payments. Managers can translate that into quick wins:
- Document-heavy workflows: invoice processing, capital calls/distributions, tax packs, and reconciliations.
- Client onboarding and KYC: identity checks, data capture, and exception handling.
- Reporting: recurring client reports, audit trails, and data validations.
Vendor diligence checklist for AI platforms
- Certification scope: Confirm the ISO 42001 scope, surveillance schedule, and any noted nonconformities.
- Data controls: Residency options, encryption, retention, and deletion policies. Clarify how PII is handled, masked, or redacted.
- Model governance: Versioning, access controls, bias testing, and change management.
- Human oversight: Clear human-in-the-loop checkpoints and escalation paths for exceptions.
- Incident response: Monitoring, alerting, and client notification timelines.
- Metrics: Cycle time, error rate, SLA adherence, and cost-to-serve before vs. after deployment.
- Pilot plan: Start with two document types or one workflow, measure, then scale.
Growth signals
The firm continues to scale. In July, Eton Solutions closed a $58 million Series C round. Its dual headquarters-US and Singapore-support expansion across regions where family offices and private capital managers need standardized AI controls.
Further resources
Bottom line for management
ISO 42001 certification won't guarantee outcomes, but it raises the standard for how AI is governed and operated. If you're evaluating AI in your firm, focus on data protections, measurable workflow gains, and clear accountability. Start small, prove value, expand.
