Expert.ai launches EIX-Customer Screening: Continuous adverse news monitoring for AML and KYC teams
Compliance teams don't need more noise. They need faster clarity on real risk. Expert.ai's EIX-Customer Screening brings continuous, global monitoring of news and records to help banks and financial institutions spot adverse media tied to customers and counterparties-without drowning in false positives.
Delivered through the EidenAI Suite, the solution helps teams surface criminal activity, investigations and legal proceedings in near real time, while tightening sanctions and PEP checks. The goal is simple: accelerate decisions, reduce risk exposure and free up analyst time.
Why this matters
AML programs are under pressure-costs are up, rules are tightening, and false positives slow everything down. EIX-Customer Screening cuts through the clutter so risk teams can focus on what actually matters: early detection, faster escalation and cleaner onboarding.
What it does
- Continuously monitors global information flows (news, corporate records, regulatory lists) for a 360° customer risk view
- Intelligently detects and classifies adverse media across 60+ crime categories
- Extracts context (age, role, locations, entities) to reduce ambiguity and speed reviews
- Offers customizable relevance and risk scoring with up to 90% fewer false positives
- Checks major global sanctions lists (UN, EU, OFAC) and flags politically exposed persons (PEPs)
- Generates reports, alerts and summaries for AML/KYC workflows
How it helps your team
Analysts spend less time triaging and more time investigating. Risk owners get earlier visibility on material issues. Operations see faster onboarding and case resolution. Compliance leadership gains consistency, auditability and fewer reputational surprises.
Under the hood
The solution uses a Hybrid AI approach that blends neuro-symbolic natural language understanding, knowledge graphs and modern machine learning (including LLMs and agentic techniques). In practice, that means it can process high volumes of multilingual, unstructured content and still keep context intact-names, roles, locations and events-so results map cleanly to policy.
"Powerful, ready to use and easy to integrate, EIX-Customer Screening delivers tangible value by supporting compliance professionals, freeing operational resources, speeding AML processes and helping reduce reputational and regulatory risk." - Andrea Ricotti, SVP Sales Director Northern Europe and Channel Development EMEA, Expert.ai
Fit and deployment
Whether you manage millions of customer records or a focused book, the solution scales across your portfolio or specific segments. It integrates with leading compliance platforms, so you can plug it into existing KYC, screening and case management workflows without re-architecting your stack.
Where to learn more
- EIX-Customer Screening via Expert.ai
- OFAC sanctions lists (U.S. Treasury)
- Practical AI tools for finance: vetted picks
Bottom line
If your AML and KYC teams are tied up managing alerts instead of managing risk, EIX-Customer Screening is worth a look. Less noise, more signal-and quicker decisions when they matter most.
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