FBSPL Expands Its Canadian Footprint with AI-Driven Insurance Solutions
Fusion Business Solutions (P) Limited (FBSPL) is increasing its focus on the Canadian insurance market by establishing a stronger presence in Toronto, Ontario. The company plans to add 10-15 new hires over the next year to support this growth. This expansion highlights FBSPL’s dedication to meeting the evolving needs of Canada’s digital insurance sector.
AI-Enabled Solutions Boost Insurance Operations
With over 550 clients in six countries, FBSPL uses industry expertise and proprietary AI tools to enhance operational efficiency and ensure regulatory compliance for its clients. Their AI-powered solutions automate complex insurance processes such as policy verification, client onboarding, and proposal generation.
“Canada’s insurance sector is undergoing significant transformation, and we are eager to assist local businesses in rethinking their processes,” said Madhukar S. Dubey, Founder & Managing Director at FBSPL. The company combines automation technologies with expert consulting and a people-focused approach to help insurers adapt to regulatory updates, changing customer expectations, and competitive challenges.
Support from Indian and Canadian Governments
This expansion has received backing from officials in both India and Canada. Ryan Ward, Minister (Commercial) A.I. at the High Commission of Canada in India, commented, “Canada welcomes companies like FBSPL, whose innovation and global cooperation contribute to our shared economic growth.” Dubey acknowledged the support of trade commissioners Soumen Mondal and Kapil Malhotra in shaping FBSPL’s Canadian strategy.
About Fusion Business Solutions
- Ranked #375 in the OA500 2025, a global list of top outsourcing companies
- Founded in 2006 and headquartered in Udaipur, Rajasthan
- Employs over 1,080 professionals worldwide
- Offers end-to-end services in insurance, finance, AI/automation, business intelligence, and marketing
- Member of the Outsource Accelerator (OA) Source Partner Program, supporting BPO firms in marketing, sales, and business intelligence
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