Toll360: Real-time, AI-enabled toll control for fleets
Fleetworthy has introduced Toll360, an automated toll management capability built into Bestpass by Fleetworthy. It gives finance and operations teams a live view of toll spend-from prediction through reconciliation and recovery-while removing manual dispute work.
Toll costs are unpredictable, slow to surface, and time-consuming to reconcile. Toll360 tackles that head-on with AI-driven predictions, automated validation of posted charges, and end-to-end dispute handling inside the toll portal.
Why this matters for management
- Cash flow clarity: See toll expense the day after travel instead of weeks later.
- Reduced admin load: Automated reconciliation and disputes cut back-office hours.
- Cost control: Catch incorrect rates, wrong vehicle or transponder assignments, and misallocated cost centers before they snowball.
- Audit readiness: Centralized, traceable records for finance, operations, and audit teams.
How Toll360 works
Using GPS and ELD route data, Toll360 predicts toll charges shortly after a trip completes. When tolls post, it reconciles those charges against predicted amounts and actual vehicle travel to flag mismatches-no manual review required.
- Submits eligible disputes automatically.
- Tracks dispute status and outcomes.
- Records recovered credits without phone calls, emails, or spreadsheets.
It also helps stop leakage from incorrect toll rates, wrong vehicle or transponder assignments, misallocated cost centers, and missing vehicle registrations. Everything runs behind the scenes in the Bestpass by Fleetworthy portal, with no transponder swap, payment changes, or driver action needed.
Measured outcomes from a pilot
- About $15 recovered per vehicle per month on a 200-truck pilot.
- 30-40 hours fewer per month in manual reconciliation and disputes.
- 95% predicted toll accuracy under normal data conditions.
- Toll visibility in one day instead of days or weeks.
Actual results will vary based on fleet size, geography, and data quality.
Options for non-Bestpass users
Fleetworthy is also offering two toll intelligence add-ons for fleets that don't use Bestpass by Fleetworthy for toll payments:
- Toll Predict: GPS-based toll estimates shortly after travel for better accruals, forecasting, and route-level analysis.
- Toll Reconcile: AI-driven validation of posted tolls to spot discrepancies and potential overcharges.
Implementation notes
Strong data inputs drive better results. Accurate GPS, clean ELD data, current vehicle classifications, and correct transponder assignments matter. Align cost centers and asset lists before rollout to accelerate value.
For context on ELD data standards, see the FMCSA overview of electronic logging devices: FMCSA ELDs. If you manage toll policy across multiple states, the industry association resource is useful: IBTTA: About Tolling.
KPIs to track after go-live
- Predicted vs. posted toll accuracy (%)
- Dispute submission rate and win rate
- Credits recovered per vehicle per month
- Manual hours saved in reconciliation and disputes
- Average time from travel to toll visibility
Practical first steps
- Confirm eligibility and enable Toll360 in Bestpass by Fleetworthy.
- Connect GPS and ELD data sources; validate time zones and odometer sync.
- Clean up asset data: plate numbers, vehicle class, transponder IDs, cost centers.
- Define dispute rules and thresholds (e.g., variance by route, time of day, vehicle type).
- Pilot with a representative subset of routes and asset types; baseline KPIs before rollout.
If you're building internal capability around AI for operations and finance, this curated path can help: AI Certification for AI Automation.
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