Government Moves to Harmonise Civil Servants’ Salaries and Embrace AI for Improved Service Delivery

Government to Harmonise Salaries and Adopt AI to Enhance Public Service Delivery

Public Service Cabinet Secretary Geoffrey Ruku has announced that the government is actively working on harmonising salaries across the civil service and accelerating digital transformation efforts. Central to this plan is the integration of Artificial Intelligence (AI) to boost efficiency in public service delivery.

Speaking at the closing ceremony of the 44th Kenya Civil Service Sports Organization (KECOSO) Games held at Moi Stadium in Embu, CS Ruku addressed existing disparities in pay within the public sector. He emphasized that reforms are underway to ensure fairness and improved motivation among civil servants.

Addressing Pay Disparities

“The government is focused on harmonising salaries and other earnings across the public service as part of a broader effort to motivate civil servants and improve service delivery,” said Ruku. He acknowledged concerns related to pay gaps and reassured that equity in remuneration remains a priority.

Such harmonisation is expected to not only enhance morale but also contribute to a more unified and productive workforce across various ministries, departments, and agencies.

Recognizing Civil Servants’ Dedication

CS Ruku praised the public service workforce, describing it as one of the strongest on the African continent. “I want to commend our civil servants. You are doing a commendable job, and I can confidently say that Kenya has the best public service in Africa,” he remarked.

This recognition highlights the critical role civil servants play in nation-building and the importance of supporting them through fair pay and career development.

Embracing AI and Digital Tools

The government is rolling out a digital-first strategy led by the Ministry of ICT. AI and other digital tools will be central to transforming how public service operates, improving responsiveness and effectiveness.

“As the world moves into the AI era, Kenya cannot afford to lag behind. We are encouraging all public servants to embrace AI tools in their daily work to remain competitive and effective,” CS Ruku said.

To support this, ministries and agencies are urged to leverage training opportunities at the Kenya School of Government (KSG), especially in AI and digital skills. Continuous learning will be essential for career progression and promotions within the public sector.

For those interested in expanding their AI skills, resources such as Complete AI Training's latest AI courses offer practical and career-focused learning paths.

Integrity and Service Excellence

CS Ruku also issued a strong message against corruption, urging civil servants to maintain integrity and serve Kenyans diligently. He emphasized that commitment to ethical standards is fundamental for public trust and effective governance.

Additionally, he highlighted the role of sports and talent development in fostering unity within the public service. The government’s support for the Harambee Stars during the recent CHAN competitions was cited as an example of promoting cohesion and morale.

Key Takeaways for Government Employees

• Salary harmonisation efforts aim to create fairness and motivate public servants.
• AI adoption is a priority to enhance service delivery and operational efficiency.
• Continuous skills development, especially in AI and digital tools, is crucial for career growth.
• Integrity and dedication remain non-negotiable values in public service.
• Participation in sports and team activities supports unity and morale.

Government employees are encouraged to engage with available training programs and embrace new technologies to improve their work and service to citizens.