Hardison Co. Launches White-Label AI Platform for Government and Public Services
Hardison Co. announced an expansion of Project20x, a platform that deploys custom AI agents to solve real-world problems in government, healthcare, and social services. The white-label infrastructure allows elected officials, government agencies, and civic organizations to build their own versions while sharing a common underlying technology.
The shift matters for government leaders: when Hardison Co. improves the core AI-say, at navigating a complex government form or making automated phone calls-every government deployment benefits immediately. No waiting for individual updates.
AI That Acts, Not Just Advises
Project20x differs from ChatGPT or Claude in a fundamental way. Those platforms generate text-based advice. Project20x executes action. The AI agents connect users to resources, schedule appointments, make phone calls, and coordinate services until a problem is resolved.
"Giving someone a 10-step text plan doesn't solve their problem-it just gives them more work," said Arion Hardison, founder of Project20x. "We built Project20x to be the underlying engine for actual problem-solving."
For government officials, this means AI that actually delivers services to constituents, not just information about services.
Real Deployments Already Underway
Elected officials have already used Project20x to connect children with after-school programs when municipal budgets tightened and to improve constituent access to mental health services. Several city leaders are working with Hardison Co. on an AI-native Child Protective Services portal.
The platform operates through a simple interface: a user taps a microphone and explains their problem in plain language. The AI generates a structured action plan and executes it.
Who Controls the AI?
The governance structure matters for government adoption. Domain experts-not the tech company-set the policies that guide the AI. A gastroenterologist manages clinical guidance on a health deployment. City officials set policies for a civic resource platform. Elected officials in each jurisdiction control what actions the AI can and cannot take.
This is the opposite of a tech company deciding what an AI system does. Government maintains direct control.
Early Deployments Show the Model
Several specialized versions are in development or early access:
- Codify.nyc and Codify.la: City-specific AI copilots connecting residents to public assistance, civic resources, and social services.
- NAACP.ai (concept): A copilot focused on helping the Black community navigate systemic barriers and access civil rights legal aid.
- PHM.ai: A public health instance governed by functional medicine practitioners.
Each maintains the same user-facing interface while allowing experts to customize the underlying guidance.
When It Launches
Project20x white-label infrastructure is in early access for select partners and officials. Full public availability opens May 1. Government agencies, elected officials, and civic organizations can apply to deploy custom versions at hardison.co.
For government professionals, this represents a shift in how AI enters the public sector-not as a tool controlled by vendors, but as infrastructure controlled by elected officials and domain experts.
Understanding AI for Government and AI Agents & Automation is increasingly critical for officials evaluating these systems.
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