Helport AI Expands U.S. Mortgage Presence with Best Life & Co., Doubling Pre-Approved Applications
Helport AI partners with Best Life & Co. to roll out its sales platform across mortgage ops. Pre-approvals doubled, lead quality improved, faster follow-ups and tighter compliance.
Helport AI Expands U.S. Presence with Strategic Mortgage Industry Partnership
SINGAPORE and SAN DIEGO - Sept. 23, 2025
Helport AI Limited (NASDAQ: HPAI) announced a commercial partnership with Best Life & Co., the top-selling eXp Realty team in Michigan, to roll out its AI-driven sales platform across Best Life's mortgage operations. The goal: faster throughput, tighter compliance, and consistent execution across loan officer workflows.
What Operations Leaders Should Note
- Pre-approved loan applications have doubled since the July rollout.
- More pre-qualified leads are reaching loan officers, improving pipeline quality.
- Automation is reducing manual triage and tightening follow-up SLAs.
How the Platform Works in Production
- AI-enabled remote agents handle outreach and lead qualification at scale.
- Real-time guidance supports in-house reps during calls and chats.
- Compliance automation helps keep conversations within policy.
- Performance analytics highlight winning scripts, cadences, and coaching needs.
"We're proud to collaborate with a market leader like Best Life & Co.," said Guanghai Li, CEO of Helport AI. "This partnership reinforces our focus on measurable outcomes. Our real-time AI guidance, compliance automation, and performance analytics are engineered to unlock new revenue potential for mortgage teams."
"We believe AI is not just an upgrade-it's a competitive necessity," said Ken Hirschmann, broker/owner of Best Life & Co. "We expect Helport AI's solutions to enable our loan officers to work smarter, respond faster, and close more qualified transactions."
Operational Problems Addressed
- Ramp time: On-the-job coaching reduces time to productivity for new hires.
- Inconsistent follow-up: Automated sequencing and reminders close the gap.
- Turnover: Standardized playbooks stabilize performance across shifting teams.
Practical Next Steps for Ops Teams
- Map handoffs from lead capture to application; flag gaps where automation can triage or enrich data.
- Define guardrails with Legal/Compliance for scripts, disclosures, and escalation paths.
- Instrument KPIs: speed-to-lead, contact rate, qualified rate, pre-approval rate, and cost per funded loan.
- Pilot with a controlled segment; run A/B scripts and coaching prompts; publish a weekly scorecard.
- Establish QA workflows: random call reviews, exception reports, and fast feedback loops to training.
About Helport AI
Helport AI serves enterprise clients with intelligent customer communication software and services. Its flagship, AI Assist, acts as a real-time co-pilot for contact teams to drive sales, improve engagement, and reduce costs. The mission: enable people to work like experts-using AI to support, not replace, human capability. Learn more at www.helport.ai.
About Best Life & Co.
Best Life & Co. is Michigan's top-selling eXp Realty team, serving Southeast and West Michigan with over 50 agents. Led by Ken Hirschmann, Dave Thomas, and Brandon Verlinden, the team focuses on high-conversion real estate and mortgage transactions. All information about Best Life contained herein has been reviewed and approved by Best Life.
Governance and Forward-Looking Statements
This article includes forward-looking statements that involve risks and uncertainties. Actual results may differ materially. Helport AI undertakes no obligation to update such statements, except as required by law. For context on forward-looking statements, see the U.S. SEC's guidance here. Investors should review Helport AI's filings with the U.S. Securities and Exchange Commission.
Media and Investor Contact
Helport AI Investor Relations
Email: ir@helport.ai
Website: https://ir.helport.ai
Skills and Training for Ops Teams
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Source: Helport AI, Inc.
