Hong Leong Bank Partners with DCAP Digital to Boost SME Lending
Hong Leong Bank (HLB) has entered into a memorandum of understanding (MoU) with DCAP Digital Sdn Bhd to improve lending services for small and medium-sized enterprises (SMEs) and enhance financial inclusion using artificial intelligence (AI). This collaboration supports HLB’s ongoing commitment to providing financial solutions that meet the evolving needs of the SME sector and underbanked communities in Malaysia.
HLB will integrate DCAP Digital’s Lending-as-a-Service (LaaS) platform, which features an AI-driven credit scoring engine. This technology offers more accurate and inclusive credit assessments, helping to streamline loan approvals. By pairing these capabilities with HLB’s extensive network and expertise in consumer financing and mobility sectors—including motorcycles and electric vehicles (EVs)—the bank can offer lending options customized to specific business needs.
Addressing Motorcycle Financing Challenges
In May 2025, Malaysia saw over 61,000 new motorcycle registrations, reflecting strong demand. However, financing motorcycles remains challenging, especially in underbanked segments, due to difficulties in building reliable credit profiles and completing Know-Your-Customer (KYC) processes efficiently.
Woon Siew Hoong, Head of SME Banking at HLB, highlighted how this partnership supports their goal to simplify financing for business customers. She emphasized the bank’s focus on delivering a diverse range of banking products that are efficient and easy to access. The integration of AI and digital tools through DCAP Digital will improve the lending experience and expand HLB’s reach in the motorcycle dealer market.
Support for Motorcycle Dealers and Broader Financing Solutions
- HLB will assist motorcycle dealers with faster loan processing and access to its Dealer Hire Purchase Program.
- Dealers will also gain access to additional financial services such as cash management, bank acceptance, and trade line facilities through DCAP Digital’s ecosystem.
- Joint initiatives including workshops, seminars, and marketing campaigns will increase engagement and knowledge sharing within the motorcycle industry.
- Training sessions will help dealers optimize loan application processes.
Sonia Ng, Co-Founder and CEO of DCAP Digital, expressed enthusiasm about partnering with HLB to promote financial inclusion. She noted that combining HLB’s financial capabilities with DCAP’s technology-driven approach will support smarter SME growth and a better experience for customers in the motorcycle ecosystem.
About DCAP Digital
Founded in 2020, DCAP Digital focuses on transparent and fair credit solutions through its full-stack Lending-as-a-Service platform. It offers a comprehensive ecosystem for investing in pre-vetted borrowers, alongside digital tools that enhance efficiency, transparency, and regulatory compliance.
For finance professionals interested in how AI is transforming lending and credit assessment, exploring relevant AI courses can provide practical knowledge. Resources like Complete AI Training’s finance-focused AI tools offer valuable insights into leveraging technology for smarter financial services.
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