Healthcare Outcomes Performance Company Acquires Caro Health to Boost AI in Healthcare
Healthcare Outcomes Performance Company (HOPCo), a leader in musculoskeletal (MSK) outcomes management and value-based care, has acquired Caro Health, an AI-driven digital health firm based in Amsterdam. This move strengthens HOPCo’s global digital health platform and expands its presence in Europe.
Caro Health, founded in 2019, specializes in conversational AI that transforms patient and provider interactions by consolidating diverse data sources for better clinical decisions. Their AI platform enables personalized communication at scale, supporting specialties like orthopedics and other MSK areas. Currently, Caro serves nearly 40 healthcare customers across the Netherlands and Belgium.
Strategic Benefits and Leadership Roles
Thomas Goijarts, Co-founder and CEO of Caro Health, emphasized that joining HOPCo accelerates technology development and broadens their reach globally. He will take on the role of Head of Products for HOPCo Digital. Guusje van der Heijden, Caro’s co-founder, will lead customer success and delivery in Europe, ensuring seamless integration for clients on both sides.
HOPCo plans to expand its European office and strengthen collaborations with existing clients, leveraging Caro’s technology to enhance products such as HOPCo Vitals®, myrecovery by HOPCo®, and their cloud-based infrastructure across practices and health systems.
Enhancing Patient and Provider Experience with AI
Dr. Tom Harte, President of HOPCo Digital, highlighted Caro’s effective integration of conversational AI into clinical workflows. This approach helps physicians and administrators improve patient experience and operational efficiency, allowing more focus on care delivery.
With partnerships across the US, UK, Australia, and Europe, HOPCo offers comprehensive value-based care programs for population health. The acquisition of Caro Health is expected to enhance patient interactions and create operational efficiencies for HOPCo’s global partners.
HOPCo’s Vision for Global Digital Health
Chris Martinez, Global CIO at HOPCo, shared that incorporating Caro’s AI technology will speed up HOPCo’s AI initiatives and improve support for customers worldwide. The company aims to provide end-to-end digital solutions covering patient management, cloud security, and care coordination.
About Healthcare Outcomes Performance Company (HOPCo)
HOPCo leads in musculoskeletal value-based care and outcomes management. It collaborates with physician practices, health systems, payors, and suppliers to implement integrated models that enhance quality and reduce costs. Through its digital division, HOPCo builds advanced AI and technology platforms to support data-driven, patient-centered care worldwide. Learn more at hopco.com.
About Caro Health
Caro Health is a European leader in conversational AI for healthcare. Its platform acts as a digital companion, providing patient support, progress monitoring, and workflow automation that integrates with electronic health records. Supporting nearly 40 healthcare organizations, Caro helps reduce administrative tasks and improve communication between patients and providers throughout treatment.
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