Hospitality Tech360 London 2026 brings AI and automation to the industry's biggest gathering
Hospitality Tech360 London 2026 opens at ExCeL London this year, bringing together hotel executives, travel tech companies, and tourism boards from across Europe, Asia, and the Middle East. The three-day exhibition will showcase how AI, automation, and data analytics are already operating in real hotels and resorts worldwide.
The event reflects a fundamental shift in how the hospitality industry operates. Booking systems, guest services, front desk operations, and customer communication are all moving to digital platforms. Hotels now use AI to predict guest preferences, reduce wait times, and personalise services from check-in to checkout.
What attendees will see
Live demonstrations and interactive showcases will display how these systems work in practice. Hotels are adopting smart systems that handle routine tasks-responding to queries, adjusting room settings, managing reservations-faster and with fewer errors than manual processes.
The venue itself matters. ExCeL London is one of Europe's largest exhibition centres and regularly hosts international events. Its scale allows thousands of visitors to move between displays, attend expert-led discussions, and conduct business meetings simultaneously.
Business tourism and economic impact
The event draws international visitors who stay in London hotels, eat at local restaurants, and use transport services. This influx strengthens the city's economy during the event week.
Hospitality Tech360 is part of Food, Drink & Hospitality Week, a larger platform that connects multiple industry events. This structure allows professionals to see how food services, accommodation, and travel technology intersect and depend on each other.
Why this matters for your role
If you manage hotel operations, oversee guest services, or work in events and tourism, the technologies on display directly affect how your team works. AI for Hospitality & Events is moving from pilot projects to standard operations.
Automation tools now handle tasks that once required staff time. Understanding how AI Agents & Automation work in hospitality settings helps you evaluate which systems fit your operation and how to integrate them with existing workflows.
Hospitality Tech360 London 2026 runs at ExCeL London. Check the event website for registration details and the full speaker schedule.
Your membership also unlocks:
