How Northwell Health Uses AI to Strengthen Hospital Security and Protect Staff

Northwell Health boosts safety across 26 hospitals with AI-powered cameras and instant alerts to spot threats and improve response times. Enhanced communication tools keep staff connected during emergencies.

Categorized in: AI News Healthcare
Published on: Jul 09, 2025
How Northwell Health Uses AI to Strengthen Hospital Security and Protect Staff

Northwell Health Enhances Hospital Security with AI Technology

Northwell Health, based in New Hyde Park, is strengthening security across its 26 hospitals and over 1,000 care locations by integrating AI-driven technology. Partnering with Motorola Solutions, the healthcare system has expanded its video security, analytics, radio communications, mass notification, and panic button systems to protect staff and patients effectively.

AI-powered cameras now help identify potential security threats such as unauthorized individuals, unattended bags, and fall hazards. These alerts are immediately communicated to security and clinical teams through two-way radios and push-to-talk devices, improving response times during critical situations.

Streamlined Security Management Across Multiple Sites

Managing security over a large network of hospitals and clinics can be complicated. Northwell Health’s approach allows for easy scaling of security features as new locations join their system. Adding cameras or expanding radio communications across sites is straightforward because the integrated systems work seamlessly together.

This connectivity reduces operational challenges and ensures that security teams can maintain consistent vigilance across all locations without interruption.

Addressing Rising Workplace Violence in Healthcare

Concerns about physical security attacks in healthcare settings have grown, with reports showing over 80% of nurses experiencing workplace violence according to a 2024 study by National Nurses United. Northwell’s enhanced security framework aims to create a safer environment where medical teams can focus on patient care without distraction.

  • AI analytics monitor real-time video feeds for unusual activity.
  • Instant alerts notify staff across devices including radios and smartphones.
  • Mass notification systems provide rapid communication during emergencies.

Improved Communication for Rapid Response

Northwell is also expanding its communication tools, enabling staff to share voice and data smoothly across multiple devices. This flexibility helps security personnel, medical staff, and administrators stay connected and act quickly when situations demand immediate attention.

Scott Schoepel, vice president of Video Security & Access Control at Motorola Solutions, highlighted that these upgrades help create a safer work environment where healthcare professionals can concentrate on patient care.

For healthcare workers interested in how AI can further support safety and operational efficiency, exploring AI courses tailored for healthcare roles can provide valuable skills. Resources such as Complete AI Training’s healthcare courses offer practical knowledge on implementing AI tools in medical settings.


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