IFS Loops Accelerates Industrial Operations with Agentic AI Digital Workers: Deployable Today, Scalable for Tomorrow
IFS announced the next step for its agentic platform: 10 production-ready Digital Workers with 50 agentic skills today and a roadmap to cross 100 skills by December 2025. This matters for operations teams that need outcomes now, not six months from now.
Built for manufacturing, energy, utilities, telecoms, construction, aerospace and defense, and service industries, these Digital Workers take on high-volume tasks with context-aware decisioning and audit-ready execution. They integrate across enterprise systems, reduce manual work, and keep teams focused on exceptions and value creation.
What operations leaders get today
- 10 Digital Workers live with 50+ agentic skills for dispatch, field service, inventory, and supplier management.
- Industrial LLMs that understand compliance, asset hierarchies, SLAs, and operating rules from day one.
- Immediate impact whether embedded in IFS Cloud or running alongside legacy systems.
- OEM options so partners can embed agentic AI into their own solutions.
How Digital Workers operate
- Field dispatch: Assigns, sequences, and re-optimizes jobs based on skills, parts, location, and SLAs.
- Supplier coordination: Manages confirmations, escalations, and alternatives to protect lead times.
- Customer order management: Monitors orders, flags risks, and triggers proactive updates.
- Inventory replenishment: Reorders against policies, variability, and seasonality with traceable rationale.
Unlike static automation or basic RPA, these workers run multi-step workflows end to end, adapt to changing inputs, and learn from outcomes. That means fewer status meetings, fewer handoffs, and fewer outages caused by missed signals.
Roadmap built for 2026 planning
IFS is adding 50 more agentic skills by December 2025 to keep pace with new operational demands. IFS Loops Studio, arriving in Q1 2026, will let teams create their own Digital Workers and customize workflows without long IT projects.
Why this is moving the needle
"Operations leaders and CIOs can't wait for months of rollout to benefit from new capabilities. IFS Loops gives companies a digital workforce they can deploy today, orchestrating complex industrial workflows reliably, securely, and contextually," said Somya Kapoor, CEO of IFS Loops.
Mickey North Rizza, Group Vice President, Enterprise Software at IDC, added: "Companies that deploy agentic AI today are positioning themselves ahead of competitors, turning digital workers into a differentiator that drives productivity and improves employee experience and agility."
For deeper analyst context on enterprise AI adoption, visit IDC.
Where to start
- Pick one high-friction process (dispatch rework, vendor delays, backorders) and assign a Digital Worker.
- Run it alongside current systems to prove cycle-time, cost, and SLA impact.
- Scale to adjacent workflows using prebuilt skills; extend with IFS Loops Studio in 2026.
If you're building team capabilities around agentic AI and operations automation, explore curated paths by job role at Complete AI Training.
Fast facts
- 10 Digital Workers available now with 50+ skills; 100+ skills by December 2025.
- Works with IFS Cloud or alongside legacy platforms.
- Built-in compliance, real-time intelligence, and domain context.
- OEM integration available.
Press contacts
EUROPE / MEA / APJ: Adam Gillbe, Director of Corporate & Executive Communications - adam.gillbe@ifs.com
NORTH AMERICA / LATAM: Mairi Morgan, Director of Corporate & Executive Communications - mairi.morgan@ifs.com
About IFS
IFS provides Industrial AI and enterprise software for businesses that manufacture goods, maintain complex assets, and run service operations. The company focuses on productivity, efficiency, and sustainability outcomes.
IFS Cloud is a composable, AI-powered platform covering ERP, EAM, SCM, and FSM, using AI, machine learning, and real-time analytics to help customers make confident decisions at their Moment of Service.
Founded in 1983, IFS has grown to more than 7,000 employees across 80 countries, grounded in values of agility, customer-centricity, and trust. The company is widely recommended for delivering value and supporting strategic transformations.
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