iManage Introduces Key AI Innovations for Legal Professionals
iManage has announced major AI enhancements across its platform, focusing on three core capabilities that improve how legal teams access and use intelligent AI tools. These updates align with iManage’s goal of delivering AI Confidence™, ensuring that AI outputs are secure, explainable, and trustworthy by grounding them in your own content.
Legal professionals using iManage Cloud benefit from continuous AI improvements built directly into the platform. Additionally, iManage supports an open ecosystem, allowing customers to integrate AI solutions from other providers seamlessly.
Three Breakthrough AI Capabilities
First, iManage has adopted the Model Context Protocol (MCP), enabling users to connect any MCP-compatible AI app to iManage Cloud without the need for custom vendor integrations. This standard allows AI tools to automatically find relevant content while respecting permissions and access controls.
Second, Insight+ now offers advanced search powered by natural language processing. Legal teams can uncover insights and patterns hidden within documents, emails, and case files—making it easier to answer complex questions quickly.
Third, a new AI assistant provides accurate, contextual answers based on the most relevant company content. Users appreciate its scalability and intuitive interface, which fits naturally into existing workflows.
Neil Araujo, CEO of iManage, emphasizes that customer trust in AI begins with secure organizational knowledge. Embedding AI features directly into Microsoft 365 means legal professionals can access AI assistance without interrupting their daily routines.
Practical AI Tools with Ask iManage
Ask iManage integrates natively within iManage Work, delivering transparent, traceable answers that align with your firm’s data. The platform also connects with Microsoft Copilot, enabling users to leverage iManage content directly within Microsoft applications.
Two notable enhancements coming to ILTACON 2025 are:
- Conversational AI: Multi-turn conversations allow users to ask follow-up questions and explore topics more naturally, creating a smarter dialogue beyond simple Q&A.
- Enhanced Evidence: Inline citations let users verify answers quickly by hovering over sources, while any AI-generated content outside those sources is clearly marked for transparency.
Clients report meaningful benefits from Ask iManage combined with the Wayfinder program, which drives AI adoption. Kirk Scruggs, CIO at Bracewell LLP, highlights features like reusable question lists and project-based content organization as key to user engagement and demonstrating value.
Insight+ Delivers Smarter Search for Legal Work
Insight+ provides a comprehensive view of your business, clients, and cases by uncovering insights buried in your data. It answers detailed queries such as which partners perform best in certain jurisdictions or which documents support specific legal strategies.
Two new features launching at ILTACON include:
- Ask Knowledge: Uses generative AI to provide fast, secure, and contextual answers in plain language.
- Matter Search: Links content with business context, revealing trends in profitability, precedent, and jurisdictional success based on existing data.
These features emphasize traceability and trust by grounding results in your secure content.
Open Ecosystem and MCP Support Enhance Flexibility
With over 300 partners, iManage encourages collaboration and integration across technology providers. MCP support lets third-party AI applications access iManage content in a governed way, enabling complex workflows to be automated securely.
For example, an AI agent can review all commercial lease agreements for a client, create follow-up tasks, and schedule meetings—coordinating across multiple systems without manual switching. This approach maintains security and ethical protections required in legal work.
Experience iManage at ILTACON 2025
See iManage’s AI innovations live at ILTACON with these sessions:
- iManage Company Update: AI Confidence Starts Here
Tuesday, August 12 | 9:00–10:00 AM
Learn how iManage integrates AI into Microsoft 365, streamlines workflows, and boosts productivity with trusted AI assistance. - KM Roundtable: Embracing the New Wave of Knowledge Management
Tuesday, August 12 | 10:30 AM–12:00 PM
Join a discussion on how AI and automation are reshaping knowledge management and governance. - Transform Your Organization with the Microsoft Power Platform
Thursday, August 14 | 11:00 AM–12:00 PM
Hear real customer stories on using Power Automate, Power Pages, and AI Builder to drive innovation in legal services.
Visit Booth #809 or attend these sessions to explore how iManage builds a solid foundation for practical, secure AI in legal workflows.
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