KRA to Fully Automate Cargo Operations with iCMS Upgrade by 2026
The Kenya Revenue Authority (KRA) plans to upgrade its Integrated Customs Management System (iCMS) during the 2025/2026 financial year. This move aims to fully automate cargo operations and integrate artificial intelligence (AI) into customs processes, improving efficiency and reducing delays.
KRA Commissioner General Humphrey Wattanga explained that the overhaul is part of the agency's ongoing modernisation efforts. The upgrade will be rolled out in phases to ensure minimal disruption for users, especially those in operations roles who interact with customs systems daily.
Modernising Customs for Faster Cargo Handling
Since its introduction in October 2021, the iCMS has unified customs operations by allowing electronic submission of export and import documents through a single window. This has cut cargo clearance times by at least 60% and improved coordination with other East African Community countries.
The new upgrade will incorporate AI, machine learning, and data analytics to simplify tax processes and strengthen detection of fraudulent activities. This will help build a smarter customs environment focused on data-driven risk management and automation.
- Phased rollout planned for 2025/2026 financial year
- Integration of AI to optimize customs operations
- Improved cargo clearance, reducing delays
- Electronic submission of sea manifests required 48 hours before vessel docking or departure
What This Means for Operations Professionals
For those in operations, the upgrade means smoother customs interactions with fewer manual steps. Expect faster clearance times and enhanced transparency through automated processes. The use of AI will also support better risk management, allowing resources to focus on genuine compliance issues.
Staying informed about these changes will help you adapt workflows and improve coordination with customs authorities. Exploring AI and automation skills can add value as these technologies become integral to customs and logistics operations.
To build relevant AI skills applicable in customs and cargo management, consider checking out automation courses and AI tool training available online.
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