Law firms need better resource management to get value from legal AI, BigHand argues

Law firms risk wasting AI investments if work allocation stays driven by personal preference rather than skills and development needs. A 2025 report found nearly 40% of assignments still work that way.

Categorized in: AI News Legal
Published on: Apr 22, 2026
Law firms need better resource management to get value from legal AI, BigHand argues

Law Firms Must Rethink Work Allocation to Get Value From Legal AI

Legal AI adoption hinges on one factor: whether firms understand their people and how technology reshapes their roles. Firms that introduce AI with clear purpose-without triggering career anxiety-move faster and see better results.

The public conversation has focused on what junior lawyers might lose as AI automates repetitive tasks. Inside firms, a different reality is emerging. AI can change the composition of junior-level work without eliminating it.

The Apprenticeship Model Needs Redesign

For decades, junior lawyers learned by doing: drafting, reviewing, researching, gradually building expertise for complex work. AI now handles much of the manual execution. But it doesn't remove the need for human oversight, judgment, or contextual understanding.

Lawyers now must validate AI output, apply judgment to context, extract insights, and manage hybrid workflows between people and technology. For sustainable adoption, this work needs allocation based on merit and development needs-not personal preference.

A 2025 resource management report found that nearly 40% of work allocation is still driven by personal preference rather than skills, career goals, or development needs. Add AI to that model, and firms will struggle to build effective teams or develop new talent.

Data-Led Resource Management as Foundation

Firms need visibility into who is doing what, how matters are resourced, skill development, workload balance, and where flexibility exists. That visibility becomes the foundation for intelligent work allocation.

With this structure in place, firms can:

  • Ensure the right lawyers validate and synthesize AI-produced work
  • Balance workload and learning opportunities across teams
  • Structure matters with the right blend of lawyer and technology
  • Surface emerging skills and development needs early

Resource management becomes the orchestration layer that enables thoughtful AI integration around people.

What Success Looks Like

Womble Bond Dickinson integrated resource management into a real estate practice group and saw utilisation rise 10% over two years and staff retention increase 33% in the first year.

The shift was developmental. As the firm's resource manager noted, data-led allocation gives "all the fee earners a chance to get involved in work they might not otherwise see." That exposure is exactly what firms need to protect in an AI-enabled environment.

Firms that succeed will redesign operating models, treat work allocation as a strategic capability, use data to ensure equitable access to meaningful work, and build development pathways that reflect how work is actually done.

AI reshapes legal work but doesn't diminish the need for capable lawyers. It requires firms to think more carefully about how technology supports their people.

Learn more about AI for Legal professionals and explore how AI impacts paralegal roles and career development.


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