Legal AI News Wrap: HSF Kramer GenAI Personas, Everlaw A2J, Presolv360 and Enter Funding, Copilot Training, Gunderson, Law Punx
Legal teams shift from 'can we use AI?' to 'make it stick.' New personas, A2J momentum, fresh funding, Copilot training, client intel, and workflows that tie AI to results.
News Wrap: HSF Kramer, Gunderson, Everlaw, Law Punx - 26 September 2025
Legal teams are moving from "can we use AI?" to "how do we make it stick?" This week shows that shift: diagnostic tools for mindset, new funding for dispute resolution at scale, client intelligence for firms, and practical training to raise AI fluency.
HSF Kramer launches GenAI Persona Builder
HSF Kramer rolled out a diagnostic tool to help in-house teams improve AI adoption. The GenAI Persona Builder captures contextual data and behavioral signals to map how people feel about and engage with generative AI.
The tool uses a structured questionnaire to score advocacy, belief, and curiosity, then assigns each person to one of eight personas-from vocal supporters to skeptics. As Clara Garfield, Head of Legal Operations Advisory, noted, tool skills alone are not enough; mindsets and behaviors drive engagement and performance. Without that behavioral lens, adoption often stalls.
Everlaw A2J survey: AI is helping legal aid do more with less
New survey data points to momentum in legal aid. 40% of professionals use AI weekly, and 26% use it daily-mostly for summarization, research, and analysis. 90% believe using AI to its full potential would let them serve more clients; 17% estimate up to 50% more.
That matters because nearly 1 in 2 eligible people may be turned away for lack of resources, per Legal Services Corporation. 88% of respondents think AI can help close that gap to some extent.
Funding: ODR in India and case management at scale in Brazil
Presolv360 (India) raised $4.7m in a Series A led by Elevation Capital. India faces more than 54 million pending cases, and only one in seven disputes gets formally registered. Presolv360 offers online dispute resolution with tech-first workflows and multilingual access to increase participation and throughput.
CEO Namita Shah said the company's path is bigger than resolving individual disputes-building end-to-end infrastructure that blends technology and human expertise to upgrade how disputes are resolved globally.
Enter (Brazil) secured a $35m Series A at a $350m valuation, calling it the largest investment to date in a LatAm AI-focused company. Founders Fund and Sequoia co-led the round. Enter is expanding from high-volume consumer matters into complex labor cases and developing predictive AI to recommend effective evidence, precedents, and arguments. The company expects to process 250,000+ new cases in 2025.
Skills and tools: Copilot training and client intelligence
Flex Legal x FirstAI announced Copilot AI training for its legal talent, starting in October. As AI proficiency becomes baseline for firms and in-house teams, structured upskilling like this will separate experimenters from operators.
Case Status launched Client Intelligence, an AI engine that measures and analyzes client interactions. The goal: anticipate needs, reduce friction, and convert satisfaction into measurable outcomes.
Gunderson's AI build-out and Legal Innovators New York
Joe Green, Chief Innovation Officer at Gunderson, shared how the firm went from early prompting to making generative AI part of daily practice. The themes were clear: adoption is a behavior change project, specialized AI will matter, and knowing what AI can and cannot do boosts results.
- AI use by lawyers is rising, but outcomes depend on habits and workflows.
- Prompting existed before it had a name; literacy still matters.
- Specialized applications will lift accuracy and trust.
- The next edge is integration: drafting, review, research, and client service in one flow.
Legal Innovators New York runs Nov 19-20 in Midtown, with Law Firm Day and In-House Day. Tickets are free for law firm and in-house professionals (application required). A London edition runs Nov 4-6 with dedicated days for firms, in-house, and litigation. Both events are produced by Cosmonauts.
Law Punx: Electra Japonas on the future of the profession
This week's Law Punx features Electra Japonas (Law Insider) on what AI asks of lawyers next. Drafting will matter less; explaining the "why," setting guardrails, and designing systems will matter more. Clients want speed, clarity, and innovation-firms must respond.
- Lawyers shift from executors to "legal architects."
- Law schools should teach legal tech and systems design.
- Client expectations are forcing new operating models.
More episodes are in the queue, featuring Oz Benamram, Tara Waters, Jerry Levine, Horace Wu, Jake Jones, Todd Smithline, and Richard Mabey. Episodes are available on Spotify and Apple Podcasts.
What this means for legal teams
- Diagnose adoption: Use behavioral profiling to set training, comms, and incentives by persona-not guesses.
- Train for fluency: Prioritize prompt literacy, review workflows, and risk controls over tool tours.
- Tie AI to outcomes: Track cycle time, quality, and client experience-not usage hours.
- Pilot where need is high: Intake triage, summarization, and research are reliable ROI starters.
- Embed client intelligence: Anticipate questions, reduce back-and-forth, and document impact.
That's the wrap. Keep it practical, measure what matters, and keep shipping results.
