Loman AI Secures $3.5M to Improve Restaurant Phone Operations with Voice AI
Loman AI, a voice AI platform focused on the restaurant industry, has raised $3.5 million in funding. The round was led by Next Coast Ventures, with additional investments from TenOneTen Ventures and Antler. This capital will support product development and team growth as demand for Loman’s AI phone platform rises.
Restaurants face ongoing labor shortages, and phone calls remain a key customer touchpoint. Loman’s AI phone agent handles these calls by taking pickup and delivery orders, booking reservations, and answering customer questions. It integrates directly with point-of-sale (POS) and reservation systems, streamlining operations.
Concrete Benefits for Restaurant Operations
- Up to 22% revenue increase from recaptured calls and upsells
- Labor cost reductions of up to 17% by offloading phone traffic
- Improved customer experience with instant answers and efficient service
Christian Wiens, founder and CEO of Loman AI, highlights that voice remains the primary entry point for many restaurants. Activating Loman turns phone calls from a burden into an asset, allowing staff to focus on in-house customers while the AI handles calls efficiently.
Growth and Market Reach
Since its launch in mid-2024, Loman AI has expanded nationwide, processing millions of calls and tens of millions in order volume. While the pizza segment shows strong adoption, the platform is also used across various cuisines and restaurant types.
Michael Maloney, principal at Next Coast Ventures, praises Loman’s ability to listen to customers and quickly deliver product improvements. He notes the company’s practical AI solutions address real challenges in restaurant operations, not just theoretical demos.
Hiring and Future Focus
Loman AI is currently hiring for engineering and go-to-market roles, with a focus on real-time voice processing and conversational AI. Their phone agent continues to evolve, supporting order taking, FAQs, and reservations while integrating with leading POS systems to boost revenue and customer satisfaction.
For operations professionals interested in exploring AI tools that enhance efficiency and customer experience, platforms like Loman AI demonstrate practical applications of voice AI technology in everyday business settings.
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