Mindtrip for Hotels: AI trip planning built into your website
Date: November 19, 2025
Guests want clear plans, fast answers, and confidence before they book. Mindtrip for Hotels adds AI-driven trip planning to your site so visitors can explore nearby experiences, see what's on property, and get instant responses to practical questions-any time of day.
What it is
Mindtrip's new B2B platform lets hotels embed AI-powered planning tools using simple code snippets or page templates. It pulls in local attractions, dining, events, and activities with images and reviews, then pairs that with your existing content and on-property details.
Hotels can publish bespoke guides on their own site and on Mindtrip's consumer platform, making them discoverable in search. The result: helpful, current recommendations that keep guests engaged from interest to check-in.
How it works for guests
- Explore on-property amenities plus nearby restaurants, venues, and events-before or during the stay.
- Get instant answers to questions about services and amenities, even after hours.
- See visual-rich listings with images and reviews to build confidence in plans.
- Use Magic Links: turn any social post or video into an interactive trip plan that lives on your site.
How it works for your team
- Geo-targeting prioritizes on-property spots and close partners to keep spend local.
- QR codes and digital links placed in rooms and messages give guests one-tap access to planning tools.
- A centralized dashboard tracks guest interactions, chat conversations, handoffs to local partners, saved itineraries, sign-ups, and marketing opt-ins.
- Publish branded guides once; they live on your site and on Mindtrip's platform for added discoverability.
Why it matters for hospitality and events
- Increase pre-arrival engagement and shorten the path from interest to booking.
- Reduce front-desk friction with clear, always-on answers to common questions.
- Drive on-site and neighborhood spend with partner recommendations guests will actually use.
- Grow first-party data as guests save, share, and opt in to communications.
Quick rollout checklist
- Embed the code snippet or template on your homepage and "Explore" or "Things to Do" pages.
- Build 3-5 core guides (48-hour city break, family weekend, business traveler, food and drink, events near the hotel).
- Map preferred partners and on-property outlets to geo-targeted suggestions.
- Place QR codes in rooms, elevators, the lobby, and pre-arrival emails/texts.
- Set KPIs: guide views, itinerary saves, click-through to partners, bookings influenced, opt-ins.
- Create a simple playbook so front desk, concierge, and sales reference the same links.
What leadership is saying
Mindtrip co-founder and CEO Andy Moss said: "Travellers want recommendations before booking and during off hours, and hotels are not always set up to do that. Mindtrip helps solve this problem by making all of their content actionable and bookable at any time of day.
"By implementing our suite of tools, hotels are now able to keep guests engaged even before they enter the property, while empowering their staff to anticipate each guest's personalised needs. It's a win-win for both the property and its guests, and a surefire way to build long-lasting loyalty."
What's under the hood
Mindtrip reports global interest since launch, integrating more than 11 million points of interest and insights from over 40,000 local travel guides. The platform delivers real-time, personalized recommendations to users worldwide.
Operational notes
- Keep guides fresh-rotate seasonal events, limited-time dining, and partner offers.
- Align copy and visuals with your brand voice to make the experience feel native.
- Coordinate with revenue and partnerships to track referred spend and negotiate perks.
- Use clear consent language for sign-ups and opt-ins captured through the dashboard.
Learn more about the platform at Mindtrip. If your team is building AI skills for guest experience and marketing, explore role-based training at Complete AI Training.
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