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NetCarrier names Doug Derstine as CEO to expand managed services and AI offerings

NetCarrier named Doug Derstine as CEO on June 5, replacing Brook Lenfest, who stays on as chairman. Derstine previously led WANRack and held executive roles at FirstLight Fiber and Windstream.

1 min read
PR and communications

NetCarrier Names Doug Derstine as CEO, Signals Focus on Cloud and AI Services

NetCarrier appointed telecommunications executive Doug Derstine as president and chief executive officer on June 5, 2026, replacing Brook Lenfest in the role. Lenfest remains chairman but steps away from day-to-day operations.

Derstine brings 25 years of experience in telecommunications and technology infrastructure. Most recently, he led WANRack as CEO and board member, overseeing growth and operational expansion. Earlier roles include chief operating officer at FirstLight Fiber and multiple executive positions at Windstream and PAETEC, where he managed sales, operations, managed services and wholesale units.

The shift reflects a broader industry trend: communications providers are investing heavily in automation, cloud services and AI to compete in an increasingly crowded market.

What Derstine Plans to Focus On

NetCarrier plans to invest in cloud communications, AI-powered voice automation, managed services and channel development under Derstine's leadership. He cited these same areas as key opportunities when announcing his appointment.

"I'm excited to join NetCarrier at such an important point in the company's evolution," Derstine said.

Why Lenfest Stepped Back

Lenfest said his time became divided among multiple business and philanthropic demands, prompting the search for a new leader. He described Derstine as having "a proven track record of growing companies."

The company disclosed no changes to ownership, governance structure or strategic financial objectives as part of the transition.

For PR and communications professionals managing organizational announcements and executive transitions, understanding how technology companies position leadership changes can inform messaging strategy. Learn how AI is reshaping PR and communications roles, or explore AI training for executives managing organizational change.

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