Azure-native digital workforce management: governance, orchestration, and "Digital HR" for AI agents
Enterprises are done with endless pilots. Neudesic's Digital Workforce Management platform puts autonomous and semiautonomous agents under one roof-governed end-to-end on Microsoft Azure AI Foundry-so leaders can run AI at scale with clear roles, controls, and measurable outcomes.
Think "Digital HR" for agents: provision, assign, monitor, review, and improve-just like people-backed by Azure security and compliance. The result is consistent execution, faster cycle times, and fewer risks.
What this means for management
- Centralized oversight: one place to approve tools, data access, and agent permissions.
- Accountability: role-based agents with auditable actions and version control.
- Fewer silos: standard patterns scale across departments without one-off builds.
- Risk reduction: built-in safety checks, compliance packs, and automated remediation.
How the platform works
- Secure content layer: governed access to enterprise data and knowledge.
- Catalog of tools and skills: approved connectors, prompts, and workflows the business can trust.
- Safety and compliance: policy enforcement with automated guardrails and remediation (GDPR/HIPAA/ISO).
- Dynamic orchestration: multi-step workflows with full telemetry linking user intent to every downstream action.
Because it's built on Azure, it inherits enterprise-grade identity, security, and monitoring. For leaders standardizing on Microsoft, this shortens the path from idea to production. Learn more about the Azure foundation here: Microsoft Azure AI Foundry.
Expected outcomes
- Operational efficiency: automate repetitive and complex tasks with consistent quality.
- Scalability: add new use cases, teams, and geographies without re-architecting.
- Better decisions: agents apply dynamic reasoning and surface insights with audit trails.
- Faster innovation: prototype, test, and deploy new capabilities in shorter cycles.
High-value use cases across functions
- Finance: month-end close support, variance analysis, policy-compliant vendor onboarding.
- Operations: order exceptions, supply updates, inventory reconciliation.
- Customer service: triage, case summarization, compliant responses with human-in-the-loop.
- HR: candidate screening summaries, policy Q&A, internal mobility matching.
- Sales and marketing: lead enrichment, proposal drafting with approved data, content QA.
- IT and security: access reviews, ticket routing, change documentation with audit trails.
Governance leaders can stand behind
The platform centralizes who can spin up agents, what tools they can use, and which data they can touch. Every action is visible. Policies are enforced at the platform level, not left to individual teams.
Compliance packs and automated checks keep work within guardrails. For context on regulatory expectations, see the EU's guidance on data protection: GDPR overview.
Executive perspectives
"Enterprises don't need another AI demo. They need a managed digital workforce with clear roles, accountability, and governance. Our platform gives our clients exactly that-a Microsoft Azure AI Foundry native way to deploy agentic capabilities across the business with the controls leaders expect and the agility teams need." - Josh Scriven, Senior Vice President at Neudesic, an IBM Company
"Neudesic is working with Microsoft to redefine how enterprises scale autonomous agents-bridging data, tools, and AI reasoning while maintaining the highest standards of security and compliance." - Tony Surma, CTO, Americas Enterprise Partners, Microsoft
How to get started (practical path)
- Pick two processes: one repetitive, one complex with clear policies. Define success in business terms.
- Provision agents with least-privilege access. Use approved tools and the governed catalog.
- Set up telemetry and review loops: measure cycle time, accuracy, exceptions, and compliance events.
- Scale horizontally to adjacent teams once metrics stabilize and controls hold.
Availability and next steps
Neudesic's Digital Workforce Management platform is available today for qualified enterprise customers. If you're building a roadmap or staffing a center of excellence, upskilling your leads can help you move faster. Explore practical learning paths here: AI courses by job.
To learn more or request a briefing, contact Neudesic.
About Neudesic
Neudesic, an IBM Company, is a global technology consulting firm that helps enterprises modernize applications, unlock data, and operationalize AI on Azure. The company combines industry expertise with cloud-native engineering to deliver measurable business outcomes through secure, scalable platforms and solutions.
Contact
Neudesic, an IBM Company
Marketing
info@neudesic.com
(800) 805-1805
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