One Inc Introduces Model Context Protocol to Speed Insurance Payments Integration and Secure AI Data Access
One Inc announced new AI-driven capabilities that make it faster for carriers to integrate payments and securely analyze payments data. The centerpiece is Model Context Protocol (MCP), an open protocol that lets your organization's AI assistants-like Claude, ChatGPT Enterprise, and Microsoft Copilot-work with One Inc's PremiumPay and ClaimsPay through governed APIs.
The result: quicker go-lives, stronger controls, and cleaner operations across premium collections and claims disbursements. For carriers under pressure to cut cycle times and improve digital adoption, this is a clear, practical upgrade.
What MCP Is (and Why It's Built for Insurance IT)
MCP runs inside your approved corporate AI environment-your models, your policies, your controls. AI assistants interact with One Inc only through permissioned, authenticated, auditable API calls.
- Operates within your security stack and identity framework
- Standards-based interface, enforced scopes, and governed access
- Full audit trail of data access and assistant behavior
Want the technical spec background? See the Model Context Protocol specification on GitHub for context on how MCP patterns are emerging across enterprise AI platforms. Read the MCP spec
What Changes for Your Teams
For developers, MCP speeds PremiumPay and ClaimsPay integrations with AI-assisted code generation, documentation, validation, and automated testing. For business users, it brings on-demand insights, advanced reporting, and AI-generated analyses-all within your governed AI tools.
- Faster integration sprints and fewer handoffs
- Query payments data securely in plain language
- Automated tests and policy guardrails baked into workflow
Operational Wins You Can Expect
- Shorter time to go-live for new products and payment channels
- Higher digital adoption with fewer manual touchpoints
- Lower exception rates and tighter fraud controls
- More consistent experiences for policyholders and claimants
Unlike AI features locked inside a vendor's environment, MCP lets you combine One Inc payments data with internal systems and models inside your corporate AI platform. You keep context where it belongs: inside your environment, under your policies.
CEO Perspective
"MCP is a meaningful step forward for our customers," said Ian Drysdale, CEO of One Inc. "By enabling AI-driven, near real-time access to critical payments data, we are empowering carriers and developers to work more efficiently, accelerate deployment, and establish a new standard of trust across the insurance industry."
Why This Matters Now
Payments are a lever for loss adjustment expense, customer satisfaction, and operational resilience. As volumes climb and fraud grows more sophisticated, carriers need secure AI access to data without adding risk or complexity.
One Inc's approach meets that need: governed APIs, enterprise controls, and workflows that fit how insurance IT ships software.
Quick Start Checklist
- Confirm your approved AI assistants (e.g., Claude, ChatGPT Enterprise, Microsoft Copilot) and identity policies
- Map required data scopes for PremiumPay and ClaimsPay use cases
- Set up MCP access with least privilege and auditing enabled
- Pilot one workflow (e.g., claims disbursement exceptions) and track cycle time, exception rate, and fraud signals
- Scale to premium collections and reporting once controls are validated
About One Inc
One Inc modernizes payments for 300+ carriers through a unified, digital network. The platform supports diverse payment options, multi-channel communications, and fast claim settlements, including complex cases. One Inc processes $120 billion in premiums and claims annually and has been recognized by CNBC's Top Global Fintech Companies and the Inc. 5000.
Learn more about MCP, PremiumPay, and ClaimsPay: oneinc.com
Upskilling Your Team on Enterprise AI Assistants
If you're rolling out Claude or ChatGPT Enterprise in a governed environment, structured training shortens the learning curve and improves safety outcomes. Consider these resources for enterprise teams:
Industries
Professional Services | Payments | Technology | Insurance | Software | Fintech | Artificial Intelligence
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