Oracle adds AI agents to Fusion Cloud Applications to improve end-to-end supply chain performance
Operations teams want fewer clicks, faster answers, and fewer surprises between plan and ship. Oracle has introduced new AI agents inside Oracle Fusion Cloud Applications to automate routine work, highlight exceptions, and support faster decisions across planning, manufacturing, inventory, logistics, and order management.
These agents run on Oracle Cloud Infrastructure, are embedded in current workflows, include advanced security, and are available at no additional cost. For operations leaders, that means less swivel-chair work, more consistent execution, and a tighter grip on service levels and costs.
What's new in Oracle Fusion Cloud SCM
- Planning Advisor for Exceptions and Notes: Summarizes key plan exceptions and notes by value, date, or type to speed analysis and action.
- Product 360 Advisor: Shows availability, open orders, and usage across locations; useful for recalls and substitutions.
- Product Comparison Advisor: Side-by-side comparisons of components with specs, cost, lead time, and compliance attributes for better sourcing choices.
- Quote to Purchase Requisition Assistant: Converts emailed supplier quotes into requisitions automatically to save time and reduce errors.
Maintenance, manufacturing, and inventory
- Disposition Assistant for Rejects: Surfaces inspection details and prior work orders on rejected items and recommends next steps.
- Maintenance Work Order Builder: Creates or updates work orders, assigns resources and parts, and streamlines follow-up tasks.
- Item Shortages Analysis: Flags stockouts, shows expected supply, and suggests approved substitutes or alternate sources.
- Material Expiration Analysis: Identifies expiring lots, maps locations, checks demand, and initiates transfers to cut waste.
- ASN Creation Assistant: Generates ASNs from text input without manual navigation or repetitive data entry.
Logistics and order management
- Outbound Compliance: Checks outbound shipments against regulations and summarizes requirements like placarding and hazardous limits.
- Fulfillment Processing Assistant: Retrieves order status, initiates picking, recommends packing, and executes shipping for urgent orders.
- Sales Order Assistant: Builds sales orders with customers, items, pricing, and promotions; checks availability and schedules deliveries.
- Data Access Advisor for Sales Orders: Explains role-based access, user assignments, and denials; surfaces redundant or conflicting rules.
- Order Exception Assistant: Highlights exceptions, impacted orders, and recommended fixes, and lets teams test corrections.
Why this matters for Operations
- Speed to action: Agents compress analysis time and present decisions with context.
- Lower manual effort: Quote-to-requisition, ASNs, work orders, and status checks become assisted flows.
- Stronger compliance and quality: Built-in checks and exception handling reduce delays and rework.
- Inventory health: Shortage detection, expiry insights, and substitutes help protect service levels.
- Embedded and secure: Runs on OCI, integrated with Fusion workflows, and no extra license cost.
Build your own agents
Beyond the prebuilt set, customers and partners can create and manage custom agents with AI Agent Studio for Fusion Applications. That enables targeted automation for your unique planning rules, compliance needs, and cross-functional processes.
Where it fits in the Fusion suite
Oracle Fusion Cloud Applications bring AI across ERP, HCM, SCM, and CX. The new agents extend Oracle Cloud SCM to help teams connect processes and respond faster to shifts in demand, supply, and market conditions.
Practical next steps
- Pick one high-friction flow to pilot (e.g., order exceptions or shortages) and set clear success metrics.
- Validate data readiness: product attributes, sourcing rules, inventory statuses, and role access.
- Enable the relevant agents in your Fusion environment and sandbox test with real scenarios.
- Instrument KPIs: exception resolution time, order cycle time, on-time delivery, and inventory turns.
- Train frontline users on the new assisted steps and capture feedback for iteration.
Learn more about Oracle Fusion Applications at oracle.com/applications.
If you lead Operations and want structured upskilling on AI for day-to-day workflows, explore curated options by role at Complete AI Training.
Your membership also unlocks:
