Paubox Unveils AI Email Security to Combat Healthcare Phishing Threats

Paubox Launches AI-Driven Email Security for Healthcare

Paubox has introduced Inbound Email Security, an email protection solution powered by generative AI (GenAI) specifically for healthcare organisations. This new approach enhances traditional rule-based email filters by analysing tone, behaviour, and message patterns to detect threats more effectively.

Phishing remains the leading cause of email security breaches in healthcare, yet only 62% of healthcare staff can reliably identify phishing attempts. Paubox’s solution addresses this gap by using GenAI to evaluate the sender’s behaviour, message intent, tone, and historical communication patterns. This enables it to flag threats before they reach inboxes.

How It Works

• Uses large language models and vector databases for deep analysis of email content
• Assesses tone and behaviour to spot suspicious or malicious intent
• Provides confidence scores and detailed explanations for flagged emails, improving transparency
• Adapts to new threats through continuous learning without manual updates

The system goes beyond spotting known threats by understanding what normal healthcare communication looks like. This reduces false positives and catches sophisticated attacks that traditional filters might miss.

Benefits for Healthcare Organisations

• Stronger protection against advanced phishing and AI-generated email attacks
• Improved visibility with AI-generated summaries of potential threats
• Customised learning based on an organisation’s unique communication patterns
• Compliance with US Health Insurance Portability and Accountability Act (HIPAA) regulations
• Seamless integration with Microsoft 365, Microsoft Outlook, and Google Workspace

Paubox’s Inbound Email Security is available now as part of the Paubox Email Suite Plus and Premium tiers. Existing customers receive automatic upgrades, while new customers can adopt the solution immediately.

About Paubox

Founded in 2015, Paubox offers HIPAA-compliant communication and marketing solutions tailored for healthcare providers. Their customer base includes organisations such as Cost Plus Drugs, Covenant Health, Devry University, and Oura Ring.

For healthcare professionals interested in learning more about AI applications in security and communication, exploring relevant AI courses can provide valuable insights and skills. Visit Complete AI Training for a range of resources and courses.