Payhawk Debuts AI Office of the CFO with Four Agents for Close, Procurement, Travel, and Payments

Payhawk launches four AI agents to automate corporate finance and spend

Payhawk's Fall '25 Product Edition expands its AI Office of the CFO with four coordinated agents-Financial Controller, Procurement, Travel, and Payments. Each agent executes real finance work inside your existing roles, policies, and approvals, and records every step for audit.

Employees make requests in natural language. The agents guide the process end to end, collect approvals in the background, and learn preferences to reduce manual effort over time.

"Enterprises don't need more chat, they need outcomes," said Hristo Borisov, CEO and co-founder of Payhawk. "Our AI agents act within your controls and finish real finance tasks, so the easy thing for employees is also the right thing for the business."

How the agents work

• Operate within current roles, permissions, and policies
• Keep data inside the platform; every action is logged for auditability
• Collect approvals automatically; no extra tickets or forms
• Learn user preferences to speed up repeat workflows

Financial Controller Agent

Accelerates month-end by chasing receipts, uploading vendor documents, flagging anomalies, and escalating reminders. Payhawk reports expenses are submitted twice as fast with this agent in place.

Procurement Agent

Employees state what they need in plain language. The agent gathers context, applies budget and policy rules, routes approvals, adjusts card limits, or creates POs. Reported impact: 60% reduction in request-to-purchase time.

Travel Agent

Books travel within policy and user preferences, then creates a trip report and groups expenses for one-click approval and ERP export. Reported time saved: up to 90 minutes per trip.

Payments Agent

Acts as a self-service helpdesk for failed transactions, blocked cards, and pending reimbursements. Payhawk claims it can deflect about 40% of helpdesk workload from the finance team.

Additional platform updates

• Global payments at 0.3% FX in 115 currencies, offered in partnership with J.P. Morgan Payments
• Enhanced role and permission controls
• Product showcase on 2 October 2025

Why this matters for CFOs and finance leads

• Governance-first automation: agents execute within existing controls and produce audit-ready trails
• Fewer manual touchpoints: approvals and data collection run in the background
• Faster close and procurement cycles: measurable improvements across expense submission and request-to-purchase
• Lower support load: finance teams spend less time on routine queries
• ERP-ready outputs: trips and expenses are pre-grouped for clean export

Practical next steps

• Pick one workflow to pilot (month-end receipts, simple POs, or travel booking) and baseline KPIs (cycle time, approvals, ticket volume)
• Map policies and budgets to roles to ensure agents have clear guardrails
• Define exception paths and escalation thresholds upfront
• Review audit logs weekly during rollout to validate compliance and data integrity
• Set a 30-60-90 day plan to expand use cases once metrics improve

For more ways to apply AI across finance operations and tooling, explore curated options here: AI tools for finance.