Petr Malyukov of dTelecom on why agentic AI demands a new approach to enterprise infrastructure

AI infrastructure, not model size, will decide which companies win the autonomous systems race. Voice AI alone can eat 30-50% of operating margins when routed through centralized cloud providers.

Published on: Mar 18, 2026
Petr Malyukov of dTelecom on why agentic AI demands a new approach to enterprise infrastructure

Infrastructure, Not Models, Will Determine AI Winners

Enterprise leaders betting on AI agents need to rethink their entire infrastructure strategy. The shift toward autonomous systems isn't a software upgrade-it demands new architecture, new accountability structures, and new cost models.

Petr Malyukov, founder of dTelecom, spent 17 years building high-load telecommunications systems before realizing that centralized cloud infrastructure was fundamentally broken for AI operations. In 2022, while building an AI translation startup, his team hit a wall: real-time communication systems designed for humans couldn't handle the speed and transparency requirements of autonomous agents.

The problem wasn't the AI models themselves. It was the infrastructure underneath them.

From Managing Systems to Orchestrating Agents

Technology leadership has shifted in the past decade from ensuring uptime to managing autonomous digital workforces. A CTO ten years ago optimized for human users. Today, they're building systems where AI agents are the primary users.

This changes what "good" infrastructure looks like. When an AI agent needs to process a customer request, a 3-second delay in hearing input or thinking through a response breaks the interaction. The bottleneck moves from human capacity to infrastructure performance.

Organizations deploying AI agents at scale now realize they need to own and control the real-time communication layer connecting those agents to the rest of their operations. This is a strategic decision, not a technical preference.

The Accountability Problem

Autonomous systems create a new accountability challenge. Organizations can't review every decision an AI agent makes-that defeats the purpose of automation. But they must be able to reconstruct how any decision was made.

Malyukov calls this the "Replayability Test." If an AI agent commits a company to a contract or makes a medical recommendation, leadership needs to know which model version was used, what data informed the decision, and what logic was applied. Without that proof trail, the organization can't take ownership of the risks.

This moves accountability from "human-in-the-loop" (approving every action) to "human-on-the-loop" (governing the algorithm and monitoring outcomes). It mirrors how financial firms manage high-frequency trading: the algorithm runs autonomously, but humans control the rules and watch the results.

Compliance Is Now a Technical Problem

The EU AI Act requires high-risk AI systems to be transparent and traceable. Many centralized AI providers still operate as black boxes, making compliance difficult or impossible.

A company relying on a proprietary API from a U.S. cloud provider often can't demonstrate to regulators how AI decisions were made. Under Articles 50 and 73 of the EU AI Act, that's not acceptable. Compliance in 2026 isn't a legal checklist-it's a technical capability.

Decentralized infrastructure can solve this by providing verifiable logs of AI interactions without compromising privacy. Organizations that can't reconstruct their AI decisions with evidence effectively cannot operate in Europe.

The Cost of Dependency

Sovereignty in AI infrastructure has become an economic necessity. Voice AI services delivered through U.S. cloud providers can consume 30 to 50 percent of operating margins. That's unsustainable for most organizations.

Decentralized infrastructure enables localized, high-performance compute within European jurisdictional boundaries. This allows companies to meet EU data residency and explainability standards while reducing costs by roughly 12 times compared to traditional platforms.

For European enterprises competing globally, controlling infrastructure costs isn't optional. It's the difference between sustainable operations and unsustainable dependency on external vendors.

What Leaders Should Prepare for Now

Within five years, AI agents will be the primary users of the internet. Machine-to-machine communication will happen in real time, with personal AI agents negotiating with business AI agents in milliseconds.

Current infrastructure-built for human communication and slow human reaction times-will fail under this load.

Business leaders should start preparing now by moving away from vendor lock-in and black-box models. Instead, build "agent-native" tech stacks that prioritize low latency (under 200 milliseconds), verifiable decision-making, and decentralized ownership.

The winners won't be those with the biggest models. They'll be the organizations that run their models most efficiently and transparently.

Learn more about AI for Executives & Strategy or explore the AI Learning Path for CTOs.


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