Precision Growth, AI-Enabled Operations: ABF & Insurance Asia Summit Comes to Kuala Lumpur
The Asian Banking & Finance and Insurance Asia Summit - Malaysia 2026 lands in Kuala Lumpur on 14 April 2026. Expect a focused room of senior leaders discussing what actually moves the needle in banking and insurance: precision growth, AI-run operations, and customer-centric reinvention.
Across a full day, sessions will cover trade finance, risk management, data-driven personalisation, digital banking, and the operating models that make these work at scale. If you lead P&L, risk, or operations, this is built for real outcomes-not buzzwords.
Why it matters for finance, insurance, and operations leaders
- Turn AI from pilot to production: underwriting, claims, AML, fraud, collections, contact centre, and back office.
- Precision growth: pricing discipline, product mix, and customer lifetime value backed by data-not gut feel.
- Risk and compliance: model risk, climate and cyber risk, and data governance you can defend to auditors and regulators.
- Digital banking progress: unit economics, onboarding speed, and credit decision accuracy that stand up in the market.
Who you'll hear from
- Tok Puan Datin Ezreen Eliza, Head, Transaction Banking - Securities Services, CIMB Bank Berhad and Chief Executive Officer, CIMB Trustee Group
- Fabrice Benard, Chief Executive Officer, Generali Insurance Malaysia Berhad and Country Head of Generali Entities in Malaysia
- Dr. Silvio Struebi, Partner, Simon-Kucher
- Rangam Bir, Chief Executive Officer & Managing Director, AmMetLife
- Mok Wan Kong, Partner - RMP & EIP, Head of Insurance, KPMG in Malaysia
Opening remarks will be delivered by Tim Charlton, editor-in-chief of Charlton Media Group.
Topics on the agenda
- Trade finance: digitisation, risk controls, and working-capital visibility across supply chains.
- Risk management: model validation for AI systems, stress testing, climate and cyber scenarios.
- Data-driven personalisation: segmentation, pricing, and next-best-action that lift conversion and retention.
- Digital banking: licensing updates, tech stacks, and measurable improvements in KYC, onboarding, and lending.
For context on local policy, review Bank Negara Malaysia's guidance on digital banks here.
Make the day count
Show up with a short list and leave with decisions. Bring problems, not theory.
- Three questions to answer: Where will AI remove the most OPEX in 12 months? Which risk models need validation first? What metric proves customer value in 90 days?
- Metrics to watch: cost-to-serve, approval accuracy, loss ratio, fraud detection rate, NPS/retention, and time-to-yes.
If you're building AI capability in banking or insurance teams and want a head start on tools, explore this curated set of finance-focused AI tools here.
Event details and registration
- Date: 14 April 2026
- Location: Kuala Lumpur, Malaysia
- Audience: Senior leaders in banking, insurance, risk, data, and operations
Registration is now open. To secure your spot or request group rates, contact the ABF and IA events team at businessconference@charltonmediamail.com. Don't miss the conversations that will set your 2026 execution plan.
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