Propel Software Accelerates Agentic AI for PLM, QMS, and PIM With Live Customer Data
Redwood City, CA - October 9, 2025 - Propel announced its first cohort of customers using Propel One, an agentic AI layer that runs on the company's unified product thread and Salesforce Agentforce. The goal: give product teams secure, context-aware automation that acts on live, trusted product data-without guesswork.
For product leaders, this means fewer manual handoffs, faster decisions, and higher confidence that every action respects roles, permissions, and relationships across items, BOMs, changes, documents, and metadata.
Why this matters for product and quality leaders
Agentic AI moves from "answering questions" to taking grounded, permission-aware actions. With Propel One, AI works inside your product record system, so summaries, recommendations, and triggers are always rooted in the right data and context.
That translates to shorter cycle times, fewer status meetings, and less rework across PLM, QMS, and PIM processes.
What makes Propel One different
- Intelligent product thread: Every AI step is aware of items, BOMs, changes, documents, metadata, and their relationships.
- Enterprise safeguards: Role-based permissions, data scope controls, and auditability govern every action.
- Hallucination guardrails: Actions and outputs are tied to live, relevant product data-not guesses.
- Built on Salesforce Agentforce: Security and scalability aligned to enterprise standards.
Early use cases with live data
"AI is transforming the way product manufacturers operate, and Propel is at the forefront of this evolution, delivering innovative, agentic solutions that support every stage of the product lifecycle. It's AI that doesn't just automate, but anticipates and acts," said Ross Meyercord, CEO of Propel Software.
Early patterns include AI flagging component replacements from quality and supply chain signals, notifying engineers with recommended alternatives, triggering change orders, and streamlining approvals across teams.
Who's evaluating and adopting
Propel cites early adopters and evaluation partners across target industries: Allegro MicroSystems [NASDAQ: ALGM], Breg, Inc., and Guardant Health [NASDAQ: GH].
"At Guardant, we are utilizing Propel One to determine how we can empower employees at every role and skill level within our organization to make smarter decisions, faster," said Matt Pearson, Vice President, Quality System & Risk, Guardant. "With all of our product information available digitally on a single platform we are confident that Propel One is leveraging accurate, data-driven intelligence to optimize responses that will make our business more efficient - a critical success factor for our company."
"The Propel One early adopter program is demonstrating how we can accelerate engineering change order processing," said Jeannie Villalobos, Senior Manager, Quality Systems, Breg. "Streamlining change processes while maintaining proper control and oversight will enable our engineers to focus on more strategic, innovative tasks. We are excited to be working hand-in-hand with Propel to uncover efficiency gains across our organization with its new agentic AI solution."
Where teams get value first
- Product Management: AI summaries for items, quick attachment inquiries, bulk item creation.
- Change Management / CAPA / NCR: AI-powered summaries, attachment Q&A, and assignments for missing or required information.
- Design for Serviceability: Analytics connect field cases to product lines for data-driven engineering improvements; faster answers in AI-powered service docs.
- Document Management: AI-driven document summaries, inquiries, and description generation.
- Training Management: AI-generated quizzes for shop floor, field techs, and service providers to support compliance.
For teams attending Dreamforce 2025
Propel will be on site to meet with manufacturing clients across high technology, medical device, industrial, and consumer goods. Leaders can explore how agentic AI can reduce ECO cycle time, surface quality risks earlier, and keep product data consistent across PLM, QMS, and PIM workflows.
About Propel Software
Propel helps product companies grow revenue and increase business value. The product value management platform connects commercial and product teams to improve decision making, drive process efficiency, and engage customers with better products and experiences.
Propel has been recognized on the Inc. 5000, is a 4x Deloitte Technology Fast 500 winner, and is included on Fortune America's Most Innovative Companies. Built on Salesforce, Propel supports hypergrowth startups, corporate pioneers, and Fortune 500 leaders across high tech, medtech, and consumer goods.
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