Queensland Public Sector Union Advocates for Worker-Led AI Use
Queensland’s major public sector union is pushing for a workforce-driven approach to artificial intelligence in white-collar and administrative roles. The goal is to use AI to assist workers without threatening jobs.
Today, the Together union launches a campaign starting with a survey to assess how AI tools are accessed and used in the sector, and whether they improve working conditions. The results will shape bargaining claims for upcoming government negotiations in health, education, and core public service agreements.
“We’re ready to embrace AI – when it’s transparent, ethical and designed to empower,” says Together Union secretary Alex Scott.
Why This Matters
AI tools have already impacted various industries, from manufacturing to media. While concerns about errors and job losses persist, especially in administrative roles, some see AI as a way to help overburdened staff do more with fewer resources.
Queensland and Australia have lagged behind other countries in AI adoption, despite significant productivity discussions. With several public sector agreements expiring soon, the union’s approach focuses on worker involvement in AI use, not just restrictions.
Union’s Position and Demands
Union members are already experimenting with AI to manage workloads. According to Scott, AI can help if implemented with worker support, transparency, and control.
- Proper training and consultation must be part of AI deployment.
- Ethical safeguards need to be embedded in workplace agreements.
- AI should aim to reduce pressure on frontline staff and improve work-life balance.
Scott highlights that their recent statement was itself drafted with the assistance of an AI tool, emphasizing practical AI use.
Political and Expert Views
Before last year’s election, both major political parties showed little interest in maximizing AI benefits in government services. Toby Walsh, chief scientist at the UNSW AI Institute, noted that government service delivery has the most to gain from AI but Australia trails countries like the UK, Canada, South Korea, and India.
What You Need to Know
Last month, over 250 public sector delegates supported the union’s proactive AI strategy at a convention. Key principles include:
- Real consultation with workers before AI tools are introduced in departments.
- Strong ethical, privacy, and environmental protections.
- Universal access to AI tools, combined with training and formal recognition.
- Clear safeguards to prevent AI from replacing workers.
This approach aims to ensure AI benefits public sector staff without compromising job security or working conditions.
For those interested in AI training, Complete AI Training offers a range of courses designed to help public sector workers understand and apply AI tools effectively.
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