Rhombus Launches AI to Give Restaurants Customized Operational Intelligence and Automated Event Responses
Rhombus has introduced Rhombus Insights, an AI-driven way for operations teams to measure anything a camera can see and trigger automated responses when conditions are met. It turns routine visual checks into consistent data, real-time alerts, and instant actions-with no ongoing manual effort.
For restaurant operators, this removes guesswork from daily ops: parking availability, equipment placement, safety protocol verification, and inventory visibility can now be measured on a schedule and acted on automatically.
How Rhombus Insights Works
- Create a plain-language prompt describing what to measure.
- Choose the measurement type: number, percentage, or true/false.
- Set a monitoring frequency and let the system analyze camera footage continuously.
- View results in real time, export reports, and access data via API for your BI tools.
- Configure alerts and actions: email, SMS, push notifications, audio announcements, or trigger third-party devices (lights, alarms) via relays.
What This Means for Operations
- Replace manual walk-throughs with consistent, camera-based measurements.
- Standardize KPIs across locations and reduce variance in how checks are done.
- Act immediately when thresholds are hit-without waiting for a manager to notice.
- Feed reliable data to staffing plans, site layouts, and budget decisions.
Restaurant Use Cases You Can Deploy Now
- Parking: track available spots and alert staff during peak times.
- Back-of-house: confirm equipment is in the right place before rush periods.
- Safety: verify compliance on required gear and processes.
- Inventory: measure visible stock levels and trigger replenishment notifications.
- Front-of-house: observe queue lengths and notify team leads when wait times exceed targets.
Cross-Industry Applications
"Being able to use our cameras to extract actionable information and automate business response gives us an incredible amount of operational leverage and increased efficiency across our locations," said Kevin Bush, Chief Strategy Officer at Fresh Dining Concepts, the largest franchisee group of brands like Cinnabon and Auntie Anne's.
- Manufacturing: count forklifts on the floor and alert when density exceeds safety limits.
- Retail: monitor queues and auto-notify associates to open new lanes.
- Education: confirm lifeguard presence at pools to enforce safety protocols.
Plug Into Your Existing Stack
Rhombus Insights works with existing Rhombus cameras or compatible third-party cameras and integrates with the unified Rhombus Console. You can choose the large language model that powers analytics: the Rhombus-provided option or integrations with platforms such as ChatGPT, Claude, Gemini, and Grok.
This launch builds on recent features in the Rhombus platform, including natural language video search and analytics like line crossing and occupancy counting.
Operational Impact: Cost and Speed
Automating visual checks cuts recurring labor, reduces errors, and ensures critical events get attention fast. The data improves site planning, staffing models, and budget allocation-without adding headcount to collect it.
Quick Start Playbook for Ops Teams
- Pick 3 high-impact measurements (e.g., queue length, parking saturation, safety compliance) and define clear thresholds.
- Set automated alerts and actions that route to the right on-shift roles.
- Push metrics to your BI tool via API and review weekly for trend and variance.
- Scale to more sites once thresholds and responses are dialed in.
Rhombus Insights is available to companies with existing Rhombus deployments. If your team wants to build capability in prompt-writing and AI-driven ops analytics, explore role-based training at Complete AI Training.
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