Shift Technology Delivers Generative AI to Enhance Fraud Detection and Claims Processing for Tokio Marine & Nichido Fire Insurance

Shift Technology Enhances Tokio Marine’s Fraud Detection and Claims Processing with Generative AI

Shift Technology has introduced new generative AI capabilities to support Tokio Marine & Nichido Fire Insurance in improving fraud detection and claims processing. Their latest deployment enhances the accuracy of document and image analysis, which is crucial for informed decision-making throughout the claims lifecycle.

Insurance claims often involve reviewing large volumes of documents and images submitted by policyholders or other parties. This process can be time-consuming and prone to human error, especially as fraudulent claims become more sophisticated. Shift’s generative AI-powered visual intelligence analyzes both structured and unstructured data to accurately extract key information, reducing manual effort and accelerating claims handling.

Improving Accuracy and Efficiency in Claims

By leveraging generative AI, Shift enhances the ability to categorize claim documents and images precisely. This allows claims professionals to quickly access relevant details needed for accurate assessments. The system is designed to detect subtle signs of fraud that may be difficult for human reviewers to identify, helping insurers mitigate risks more effectively.

These AI-driven improvements help streamline the entire claims process, supporting Tokio Marine’s commitment to protecting customers and society during critical times. The integration of generative AI within Shift’s existing fraud detection and claims intake solutions aligns with the insurer’s goals of preventing fraudulent claims while improving operational efficiency.

About Shift Technology

Shift Technology specializes in AI platforms for the insurance sector, combining generative, agentic, and predictive AI to enhance underwriting, claims, and fraud detection. Its solutions are trusted by leading insurers worldwide to deliver measurable business impact and better customer experiences.

Learn more about AI applications in insurance claims and fraud detection at the Complete AI Training automation courses.