Southern Insurance Underwriters, Inc. Implements Expert Insured AI, Saving Over 1,000 Hours Annually
ALPHARETTA, Ga., July 29, 2025 – Southern Insurance Underwriters, Inc. (SIU), a well-established Managing General Agent (MGA) serving the Southeastern U.S., has launched Expert Insured AI to improve underwriting efficiency and reduce manual tasks. The initial rollout focused on automating email intake and routing, a process that previously demanded extensive manual handling.
By deploying Expert Insured AI, SIU has automated the classification of incoming emails, extraction of essential policy details, and direct task routing to the correct teams. This automation eliminates repetitive triage work, saving significant time and effort. John LaMay, CFO of SIU, commented, "This is exactly the kind of automation we've been waiting for—accurate, practical, and delivering ROI from day one." SIU expects to save more than 1,000 hours annually, allowing staff to concentrate on higher-value activities.
Following the success of this phase, SIU and Expert Insured plan to collaborate on further automation opportunities across quoting, underwriting support, and servicing workflows. Spencer McDonald, CEO of Expert Insured, said, "SIU has a clear operational vision and understands the role automation will play to execute on it. We're proud to support them as a long-term automation partner."
About Southern Insurance Underwriters, Inc.
Based in Alpharetta, Georgia, SIU is a certified MGA with over 60 years of experience serving independent agents across the Southeast. The company provides access to more than 120 insurance markets covering Commercial, Transportation, Personal, Professional, and Standard Lines. Their offerings are backed by a responsive team of experienced underwriters focused on delivering tailored solutions.
About Expert Insured
Expert Insured is an AI-powered insurance platform developed specifically for MGAs, wholesalers, and carriers. It streamlines workflows from submission intake to policy servicing, combining intelligent automation with modern processes to reduce manual workload, speed up operations, and support scalable growth. Expert Insured is a product of Selectsys, a company specializing in AI-assisted BPO services and RQB solutions for the insurance sector.
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