Standard Chartered and Alibaba Group Partner to Boost AI Use in Financial Services
Standard Chartered and Alibaba Group have joined forces to accelerate the adoption of artificial intelligence (AI) in financial services. The partnership names Alibaba Cloud as Standard Chartered’s strategic AI technology partner, focusing on improving operational efficiency and enhancing customer engagement.
The bank plans to integrate AI-driven solutions across customer service, sales intelligence, risk management, and compliance functions. In addition, employees will receive training through workshops and certifications to build AI capabilities internally.
Beyond AI, this collaboration supports Alibaba Group’s global business operations. Standard Chartered will deliver a variety of banking services including financial support, supply chain financing, cross-border fund management, and financial market solutions. Both companies also intend to expand cooperation in sustainable finance and development.
Bill Winters on the Partnership
Bill Winters, Group Chief Executive of Standard Chartered, said, “We are investing heavily in technologies like AI, which are transforming our business model and reshaping finance. Building on our existing relationship with Alibaba Group—a global leader in AI, e-commerce, and retail—we aim to combine their technological expertise with our financial knowledge. This will help us create long-term value for clients, colleagues, and communities.”
Eddie Wu’s Perspective
Eddie Wu, CEO of Alibaba Group, added, “AI has already proven its potential in sectors such as education, healthcare, and scientific research. Partnering with Standard Chartered, a global leader in financial services, enables us to advance transformation in finance. By combining Alibaba’s technology with Standard Chartered’s industry insights, we expect to uncover new opportunities.”
This partnership highlights the growing importance of AI in finance, blending technology with deep sector expertise to improve service delivery and operational processes. For finance professionals interested in AI applications and training, exploring courses and certifications can provide practical skills to stay competitive. Consider reviewing offerings at Complete AI Training certifications to build relevant expertise.
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