Tata Consultancy Services has announced its largest leadership restructuring since 2023, splitting its BFSI Americas business into two groups and creating dedicated units for AI, cybersecurity, and enterprise software. The reshuffle touches businesses that generate more than 30% of the company's revenue, as the IT services giant accelerates its pivot toward artificial intelligence-led services.
BFSI division sees the biggest changes
Susheel Vasudevan, who previously led the BFSI Americas business, has moved into a strategic role reporting directly to CEO and Managing Director K Krithivasan. The company split the BFSI Americas unit into two separate groups. Rakesh Kumar, who headed BFSI US West, and Mohan Veeturi, who led BFSI US East Banking, will now oversee the newly created business groups. The BFSI division contributes the largest share of TCS' revenue, making these changes the most consequential part of the reshuffle.
New business units and international appointments
Across international operations, Manmeet Chhabra has been appointed Country Head for Canada. Sabyasachi Chandra will lead the newly established Energy, Resources and Utilities Business Group. Kumaranarayanan takes charge of the cybersecurity business, and Arun Pradeep will head the Travel, Transport and Hospitality business group.
The company also appointed Rajnish Palande as Global Head of its ServiceNow Practice, following a recently announced strategic partnership with ServiceNow aimed at Fortune 500 customers. TCS launched a dedicated sales organization for Autonomous Business Operations, with Akhilesh Tiwari leading the new unit.
The AI pivot behind the restructuring
The company created a dedicated US West Coast Business Group to deepen its presence among technology, semiconductor and software companies. Akhilesh Tripathi will head the unit, which focuses on opportunities from artificial intelligence, semiconductor design, quantum technologies and AI-native business models. The leadership overhaul continues TCS's repositioning around artificial intelligence and industry-specific services-a domain where AI for Executives & Strategy increasingly determines how large organizations redesign their structure. In 2023, the company shifted from a customer-size-based organizational model to a vertical-led operating structure. The latest changes follow broader workforce restructuring in 2025, when TCS reduced its headcount by around 2%, affecting more than 12,000 employees, to make the organization more agile amid advances in AI and changing client requirements.
Why this matters for executives and strategy professionals
The restructuring signals how large services firms are reorganizing to capture AI-driven revenue. TCS is not simply adding AI capabilities to existing units-it is redrawing business lines, creating dedicated sales organizations, and tying leadership roles directly to AI-native business models. The split of the BFSI Americas unit, the company's largest revenue contributor, shows that even established profit centers are being restructured around AI opportunities. The move also reflects a broader shift from horizontal, scale-based org structures to vertical, capability-specific models that can respond faster to client demands in AI, cybersecurity, and enterprise platforms like ServiceNow.
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