Tripla Turns 10: AI Hospitality Suite Launch and Invite-Only Bangkok Summit

Tripla Inc. Marks 10 Years With AI Hospitality Launch and Invite-Only Gathering in Bangkok

Published: September 12, 2025

Tripla Inc. will celebrate its tenth anniversary with an exclusive industry event and product launch at Hotel Nikko Bangkok on October 10, 2025. Theme: "Hospitality Reimagined: 10 Years of Innovation, A New Era of Hospitality." The guest list is capped at 100 senior hoteliers and industry leaders.

The goal is clear: show practical AI that improves revenue, guest experience, and operations. Expect live demos, expert panels, and straight answers on what works and how to implement it.

Event Snapshot

• Date: Friday, 10 October 2025
• Time: 13:00 - 17:00
• Venue: Hotel Nikko Bangkok
• Entry: Free, invitation-only (100 seats)
• Registration: via Eventbrite

Why This Matters for Hotel and Events Teams

Direct bookings, messaging-first commerce, and data-driven loyalty are moving from "nice-to-have" to baseline. Tripla's new stack targets those exact levers, with a focus on speed to ROI and lower operating friction.

For operators, this is a chance to benchmark your tech, explore integrations, and leave with a concrete playbook to improve your booking mix and guest lifetime value.

New Product Lineup

• TriplaBook: Booking engine built to increase direct reservations and reduce dependence on third-party platforms. Expect better conversion control, clearer ownership of customer data, and improved yield.
• TriplaBot: AI chatbot for instant bookings on LINE, WhatsApp, Messenger, and the web. Think faster response times, 24/7 sales coverage, and fewer abandoned inquiries.
• TriplaConnect: CRM for loyalty and personalization. Centralizes guest profiles, turns behavior into offers, and supports targeted campaigns that keep guests returning.

Programme Highlights

• Opening Remarks: Thienprasit Chaiyapatranun, President, Thai Hotels Association
• Keynote Address: Kazuhisa Takahashi, CEO, Tripla Inc. - lessons from 10 years of building hospitality tech and what's next
• Panel Discussion: "Next-Gen Hotels - Innovation through AI and Travel Tech" with executives from Cross Hotels & Resorts, Fusion, and Kokotel
• Partner Sessions: Comanche Gogoji, Worldpay, and Capillary Technologies on payments, PMS connectivity, and data-led loyalty
• Showcases & Networking: Hands-on demos, partner exhibits, and peer exchange

What You Can Take Back to Your Property

• Direct revenue playbook: Tactics to lift website conversion, reduce OTA reliance, and measure incrementality.
• Messaging-to-booking flows: How to route guest questions into confirmed stays, without adding headcount.
• Personalization that pays: Practical CRM use cases for pre-arrival upsells, stay extensions, and post-stay retention.
• Integration strategy: Checklists for PMS, payment, and marketing stack alignment.
• Change management tips: How to brief front office, revenue, marketing, and IT for fast adoption.

Who Should Attend

General Managers, Revenue Leaders, Sales & Marketing Heads, Digital/IT Managers, and Operations Executives focused on guest experience and profit.

How to Prepare

• Bring your current KPIs: direct booking share, CPC/CPA, abandonment rate, response time, and loyalty rebook rate.
• List must-have integrations: PMS, channel manager, payment gateway, CRM/CDP, messaging apps.
• Define success metrics: time to value, staff workload impact, and forecasted uplift per channel.

About Tripla Inc.

Founded in 2015, Tripla serves 8,600+ properties across nine countries with AI-driven hospitality SaaS. The company was listed on the Tokyo Stock Exchange Growth Market in 2022. Its focus: simplify hotel operations, improve guest experience, and drive revenue.

Registration

This event is invitation-only with limited seating. If you received an invite, secure your spot early via Eventbrite.

Level Up Your Team's AI Skills

If you're building internal capability around AI-driven guest experience, automation, or analytics, explore role-based learning paths here: AI courses by job.

Bottom Line

Tripla's 10th anniversary event is a focused forum for practical AI in hospitality. If direct bookings, guest personalization, and efficient operations are priorities for 2026 planning, this agenda is worth your afternoon in Bangkok.