Government Focuses on Professional and Business Services for UK AI Adoption
Artificial intelligence is now central to the UK government’s strategy for strengthening the industrial sector. The professional and business services sector will receive substantial investment to build the digital infrastructure needed for AI integration.
Over the past three years, interest in AI technologies has surged. The government’s new industrial strategy aims to increase AI adoption, especially within professional and business services, ensuring companies across the UK can benefit from these advancements.
Boosting Productivity Through Investment
The strategy highlights the crucial role of professional and business services in driving productivity by supporting other sectors to improve efficiency and resilience. The government plans to double business investment in this sector to £65 billion. This investment supports the ambition for the UK to be known as the world’s most trusted adviser by 2035.
Expanding Digital Support Programs
A key component of the plan is the expansion of the Made Smarter Adoption programme, backed by a £150 million package. Originally aimed at helping small and medium-sized manufacturing businesses adopt digital technologies, this initiative will now extend to consulting firms. This support is vital as many advisory firms look to grow their capacity despite some large firms reducing headcount.
- The sector employs 14% of the UK workforce.
- It advises on scaling up businesses, raising finance, exporting, managing risk, and investment strategies.
- Recruitment challenges remain, especially for senior and specialist roles.
The expansion of Made Smarter Adoption is expected to drive wider and more effective use of AI and digital tools, enabling more cost-efficient and customised solutions for clients.
Reforming Sector Leadership and Talent Development
The government plans to reform the Professional and Business Services Council (PBSC) to better champion the sector domestically and internationally. The PBSC will coordinate efforts to share best practices on AI adoption and digital innovation, leveraging expertise from regional hubs and the Made Smarter pilot in Northern England.
Balancing technology adoption with talent development is critical. Many firms are considering automating entry-level roles with AI, which makes fostering a future talent pipeline essential.
Technology as a Tool for Human Engagement
Despite the focus on upskilling in AI and technology, firms must avoid becoming solely data-driven. The most effective use of AI is to enhance human-led client engagement, not replace it. Clear and collaborative frameworks with clients can ensure technology improves interactions rather than diminishes personal connections.
For government professionals involved in AI and digital strategy, understanding these sector-specific developments is key. To support skills growth, exploring relevant AI courses can be valuable. Resources like Complete AI Training's latest AI courses offer practical options for upskilling in this area.
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