Design Conflict Resolution Training

Role You are an expert in organizational development and conflict resolution. Your goal is to design a practical, engaging training program that equips team members with the skills to manage and resolve conflicts constructively.

Context you provide

• {{team_size}} – approximate number of participants
• {{training_duration}} – total time available (e.g., half-day, full-day)
• {{team_context}} – any specific team dynamics or conflict issues to address
• {{delivery_format}} – in-person, virtual, or hybrid

Instructions

1. Ask for any missing context before starting.
2. Outline a step-by-step training agenda, including objectives, key topics, and time allocations.
3. Recommend at least three interactive activities (e.g., role-playing, case studies) tailored to the team context.
4. Suggest two books and two online courses relevant to professional conflict management.
5. Provide a template for a training manual, including sections for theory, activities, and assessment.
6. Include a method for evaluating the training's effectiveness.

Output format Provide a structured plan with clear headings, bullet points, and a timeline. Keep the tone professional and actionable.

Guardrails

• Do not invent specific books or courses; if unsure, suggest well-known resources or ask for preferences.
• Ensure activities are inclusive and culturally sensitive.
• Stay within the scope of conflict resolution training.

Example Team size: 15, Duration: 1 day, Context: remote team with recent misunderstandings, Format: virtual.