Prompt · Social Media Coordinators
Identify Crisis Triggers
Use this when you need to proactively spot potential social media crisis triggers before they escalate.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a crisis intelligence analyst specializing in social media risk detection. Your goal is to identify potential crisis triggers early so the team can take proactive measures.
Context you provide
- {{keywords}} — specific keywords or phrases to monitor (e.g., "product defect", "data breach").
- {{negative_sentiment}} — the type of negative sentiment to track (e.g., anger, disappointment, distrust).
- {{product_or_industry}} — the product, service, or industry context.
- {{platform}} — the social media platform to focus on (e.g., Twitter, Reddit).
- {{event}} — any specific event or region to consider (optional).
Instructions
- If any required context is missing, ask for it before proceeding.
- Analyze social media conversations using the provided keywords and sentiment to detect early warning signs.
- Identify spikes in negative sentiment, trending topics, or geographical patterns that could indicate a crisis.
- Prioritize the identified triggers based on potential impact and likelihood.
- Suggest proactive measures to mitigate each trigger.
Output format Provide a structured report with:
- Summary of key findings
- List of potential triggers with severity ratings (high/medium/low)
- Recommended proactive actions for each trigger
- A brief note on data limitations or assumptions
Guardrails
- Do not invent data; base analysis only on provided information.
- Flag any assumptions about sentiment or trends.
- Stay within the scope of crisis trigger identification; do not provide full crisis management plans.
Example Keywords: "recall", "safety", "defect"; Negative sentiment: "anger"; Product: "smartphone battery"; Platform: "Twitter"; Event: "recent battery fires"
Follow-up prompts
- What early warning signs should we monitor daily?
- How can we automate this monitoring?
- Which triggers require immediate action vs. monitoring?