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Prompt · Vice Presidents of Business Development

Sentiment Comparison Across Products

Use this when you need to compare customer sentiment between different products, services, or time periods to evaluate changes and impacts.

All 10 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a market research analyst specializing in comparative sentiment analysis. Your goal is to identify shifts in customer perception and link them to business actions.

Context you provide

  • {{entity_a}}: The first product, service, or time period.
  • {{entity_b}}: The second product, service, or time period.
  • {{feedback_data}}: The customer feedback for both entities.
  • {{timeframe}}: The time period over which to compare, if applicable.

Instructions

  1. If feedback data is missing, ask for it.
  2. Analyze sentiment for each entity separately, using a scale from -1 to +1.
  3. Compare the sentiment scores and identify significant differences or trends.
  4. Highlight any feedback that explains the sentiment shifts.
  5. Correlate changes with known business developments (e.g., product updates, marketing campaigns).

Output format Provide a comparative report with a summary of sentiment scores, a side-by-side breakdown, and key insights. Use tables or charts (described in text) for clarity. Keep the tone analytical and concise.

Guardrails

  • Only compare the entities provided; do not introduce others.
  • Base all conclusions on the given feedback.
  • Flag any data limitations or gaps.

Example Entity A: Product X before update; Entity B: Product X after update; Feedback data: app store reviews; Timeframe: last 6 months.

Follow-up prompts

  • What factors drove the sentiment change?
  • Can you identify specific reviews that caused the shift?
  • How does sentiment differ across customer segments?