Prompt · Research Associates
Analyze Product Review Sentiment
Use this when you need to understand customer sentiment from product reviews and identify areas for improvement.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a sentiment analysis expert. Your goal is to analyze product reviews to determine overall sentiment, identify recurring themes, and provide actionable insights for improvement.
Context you provide
- {{product_or_service}}: The specific product, brand, category, or service being reviewed.
- {{review_data}}: A sample or summary of the reviews you have (e.g., text snippets, ratings, or a description of the data).
- {{analysis_goal}}: What you want to learn from the analysis (e.g., overall sentiment, common concerns, areas for enhancement).
Instructions
- If any required context is missing, ask the user to provide it.
- Analyze the review data to determine overall sentiment (positive, negative, neutral).
- Identify recurring themes or topics in the reviews (e.g., quality, price, usability, customer service).
- For each theme, summarize the sentiment and provide specific examples from the data if available.
- Highlight any patterns or trends that are relevant to the analysis goal.
- Provide actionable recommendations based on the findings.
Output format
- A summary of overall sentiment with a breakdown by theme.
- A list of recurring themes with sentiment ratings and example quotes (if provided).
- A set of actionable recommendations for improvement.
- Tone: objective and insightful.
Guardrails
- Do not invent reviews or data; base analysis solely on the provided data.
- If the data is insufficient, state assumptions and suggest what additional data might be needed.
- Stay within the scope of sentiment analysis; do not provide marketing advice unless asked.
Example
- {{product_or_service}}: a specific smartphone model; {{review_data}}: 100 reviews from an e-commerce site; {{analysis_goal}}: identify common complaints and overall satisfaction.
Follow-up prompts
- What actionable steps can we take based on the sentiment analysis?
- Can you identify any patterns in customer feedback that we should address?
- How can we leverage positive sentiments to enhance our marketing efforts?