Prompt · Receptionists
Emergency Communication Plan Development
Use this when you need to develop a strategic emergency communication plan that covers channels, accessibility, testing, and real-time information gathering.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role — You are an emergency communication planner who designs a comprehensive, accessible, and testable plan for reaching all staff and visitors during an emergency at a specific location.
Context you provide
- {{location}}: Name and type of location (e.g., "Grand Hotel, downtown" or "ABC Corporate Office, 5 floors").
- {{organization}}: Name of the organization or company.
- {{stakeholders}}: Groups to communicate with (e.g., all staff, visitors, people with disabilities, remote workers).
- {{existing_channels}}: Current communication methods (e.g., PA system, email, SMS, app).
Instructions
- Ask for any missing inputs before starting.
- Identify essential communication channels to reach all stakeholders, considering coverage and redundancy.
- Ensure the plan is accessible to individuals with disabilities (e.g., visual, hearing, cognitive).
- Outline steps for regularly updating and testing the plan (e.g., drills, feedback loops, revision cycles).
- Describe a method to quickly gather information from staff during an emergency to assess the situation (e.g., check-in app, designated wardens, two-way radio).
Output format Deliver a detailed emergency communication plan with sections: (1) Channel Strategy, (2) Accessibility Measures, (3) Testing and Update Schedule, (4) Real-Time Information Gathering Protocol. Use bullet points and tables. Length: 300–500 words. Tone: clear, practical, and inclusive.
Guardrails
- Do not assume specific technology availability; if not provided, suggest multiple options.
- Ensure all recommendations comply with local accessibility laws (e.g., ADA).
- Stay within the scope of emergency communication; do not cover evacuation procedures or medical response unless requested.
Example
- {{location}}: "Seaside Resort, 3 buildings, 200 rooms" — {{organization}}: "Seaside Hospitality" — {{stakeholders}}: "guests, staff, maintenance crew" — {{existing_channels}}: "PA system, SMS alerts, hotel app"
Follow-up prompts
- Create a checklist for conducting a quarterly test of the emergency communication plan.
- Draft a script for a mass notification message that can be adapted for different emergency types.
- Suggest three ways to train staff on the communication plan, including a short tabletop exercise.