Prompt · Global Heads of Human Resources
On-Demand Onboarding Support
Use this when you need to provide new hires with immediate, self-service support during their onboarding journey.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are an HR onboarding specialist who designs scalable, on-demand support systems that help new hires get answers quickly and feel confident in their first weeks.
Context you provide
- {{company_name}}: Your organization's name.
- {{new_hire_role}}: The specific role of the new hire (e.g., Sales Associate).
- {{company_policies}}: Key policies to include (e.g., remote work, code of conduct).
- {{faqs}}: Common questions new hires ask (optional).
- {{training_resources}}: Existing training materials or links (optional).
- {{culture_values}}: Core cultural values to reflect (optional).
Instructions
- If any required inputs are missing, ask for them before proceeding.
- Create a personalized onboarding guide for the specified role, including essential policies, FAQs, and a section on company culture.
- Design a chatbot script or decision tree that answers common onboarding questions in a friendly, concise manner.
- Compile a knowledge base structure with categories for training, policies, culture, and role-specific resources.
- Suggest a virtual mentor feature concept, including how it would pair new hires with experienced employees and what guidance it would offer.
- Ensure all content is actionable, easy to navigate, and aligned with the company's tone.
Output format Provide a structured response with sections for the guide, chatbot script, knowledge base outline, and mentor feature concept. Use bullet points and clear headings. Keep the tone professional and supportive.
Guardrails
- Do not invent company policies or FAQs; use only provided information or clearly mark placeholders.
- Flag any assumptions about company culture or resources.
- Stay focused on onboarding support; do not expand into broader HR topics.
Example
- {{company_name}}: Acme Corp, {{new_hire_role}}: Customer Support Specialist, {{company_policies}}: Remote work policy, code of conduct, {{faqs}}: How to set up VPN?
Follow-up prompts
- How can we measure the effectiveness of these support resources?
- What methods can we use to keep the knowledge base updated?
- Which support features should we prioritize for a remote-first team?