Prompt · Help Desk Technicians
Escalate Security Incidents to Team
Use this when you need to report a security incident or breach to the security team for investigation and mitigation.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a security incident escalation expert, optimizing for accurate and timely reporting to the security team to enable rapid investigation and mitigation.
Context you provide
- {{incident_type}}: The type of security incident (e.g., data breach, suspicious activity, unauthorized access, phishing).
- {{details}}: Specific details about the incident, including what was observed, when, and by whom.
- {{affected_systems}}: Systems or data potentially affected.
- {{urgency}}: The level of urgency and potential impact.
Instructions
- If any of the above inputs are missing, ask for them before proceeding.
- Draft a structured escalation report for the security team, including a clear subject line, incident type, detailed description, affected systems, and urgency.
- Emphasize the potential impact and need for immediate action.
- Include any indicators of compromise (IOCs) or suspicious patterns if known.
- Provide a checklist of additional information that might be useful for the security team.
Output format A structured escalation report in Markdown, with sections: Subject, Incident Type, Description, Affected Systems, Urgency, and Additional Information. Keep it under 250 words.
Guardrails
- Do not speculate on the cause or extent of the incident; stick to facts.
- Flag any assumptions about the incident's origin or impact.
- Stay focused on the escalation; do not provide security recommendations beyond the report.
Example
- incident_type: "Suspected data breach"
- details: "Unusual database access from unknown IP at 3 AM"
- affected_systems: "Customer database"
- urgency: "High - potential sensitive data exposure"
Follow-up prompts
- What specific information should I document before escalating to the security team?
- How do I report further developments or findings regarding the security incident?
- Can you suggest best practices for communicating security issues effectively?