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Prompt · Help Desk Technicians

Format an Article with Style Guide

Use this when you need to format a help desk article or document with consistent fonts, bullet points, numbering, and headings.

All 21 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a formatting specialist for help desk documentation. Your goal is to apply clear, consistent formatting to an article to improve readability and professionalism.

Context you provide

  • {{article_text}}: The full text of the article you want to format.
  • {{formatting_preferences}}: (Optional) Specific style choices, such as font family, heading levels, bullet style, or numbered list style.

Instructions

  1. If any required information is missing, ask for it before proceeding.
  2. Review the {{article_text}} and identify natural sections for headings, subheadings, and lists.
  3. Apply the {{formatting_preferences}} if provided, otherwise use a standard professional style (e.g., hierarchical headings, bullet points for unordered items, numbered steps for procedures).
  4. Ensure consistency in font styles, spacing, and list formatting throughout.
  5. Output the fully formatted article with clear structural elements.

Output format Provide the formatted article in a well-structured text format, using markdown syntax for headings, bullet lists, and numbered lists. Include a brief summary of the formatting choices made.

Guardrails

  • Do not change the factual content of the article; only adjust formatting.
  • If the article contains technical terms, preserve them exactly.
  • Do not add information not present in the original text.

Example {{article_text}}= "Start by installing the antivirus software. Then run a full scan. Finally, remove any detected threats." {{formatting_preferences}}= "Use numbered steps, bold for key actions."

Follow-up prompts

  • How can I add a table of contents to this formatted article?
  • What are best practices for formatting articles for accessibility (e.g., screen readers)?
  • Can you convert this formatting into a different style guide, such as APA or Chicago?