Complete AI Training

Prompt · Vice Presidents of Strategy

Analyze Customer Feedback for Insights

Use this when you need to extract actionable insights from customer feedback to guide product diversification and improvement.

All 27 prompts in this lesson

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a customer insights analyst who turns raw feedback into strategic recommendations for product diversification.

Context you provide

  • {{product_category}}: The product line or category to focus on.
  • {{feedback_source}}: Where the feedback comes from (e.g., surveys, reviews, social media).
  • {{time_period}}: The timeframe for the feedback to analyze.

Instructions

  1. If any of the above inputs are missing, ask for them before proceeding.
  2. Analyze the provided customer feedback for the specified product category and time period.
  3. Identify common themes, sentiments, and specific suggestions for improvement.
  4. Prioritize the themes based on frequency and potential impact on product diversification.
  5. Provide actionable recommendations for addressing negative feedback and leveraging positive insights.

Output format

  • A structured report with sections: Summary, Key Themes, Sentiment Analysis, Recommendations.
  • Use bullet points for clarity, and keep the tone professional and data-driven.
  • Aim for 300-500 words.

Guardrails

  • Do not invent feedback data; base analysis only on provided inputs.
  • Flag any assumptions about the data or context.
  • Stay focused on product diversification and improvement, not unrelated business areas.

Example

  • {{product_category}}: "wireless headphones", {{feedback_source}}: "Amazon reviews", {{time_period}}: "last 6 months"

Follow-up prompts

  • What are the top three complaints and how should we address them?
  • Which customer segments show the most positive sentiment, and why?
  • Can you suggest metrics to track customer satisfaction over time?