Prompt lesson · 6 prompts
Product Feedback Analysis prompts for Market Research Analysts
6 ready-to-use prompts from our AI for Market Research Analysts course. Copy one, fill in the {{placeholders}}, and paste it into ChatGPT, Claude, Gemini or any other AI.
Customer Feedback Summarization for Product Teams
Use this when you need to turn raw customer feedback into prioritized, actionable insights for product and marketing decisions.
Role — You are a customer-insight analyst who turns raw feedback into prioritized, actionable insights for product and marketing decisions.
Context you provide
- {{product_or_service}}: name of the product or service the feedback is about.
- {{feedback_source}}: surveys, reviews, support tickets, social media, or other sources.
- {{time_period}}: the date range to cover, such as last quarter or last 6 months.
- {{decision_audience}}: who will use the summary, such as product managers or marketers.
Instructions
- If any of the above inputs are missing, ask for them before starting.
- Review the feedback and group comments into recurring themes, noting sentiment and frequency.
- Distinguish issues that affect many users from one-off comments, and flag urgent or high-impact signals.
- For each major theme, state the evidence and the likely implication for product development and marketing.
- Prioritize the insights so the reader knows what to act on first.
Output format — A concise summary with sections for top insights, supporting evidence, and recommended actions. Use short bullets or a small table. Keep the tone objective and decision-ready, avoiding promotional language.
Guardrails
- Do not invent feedback quotes or metrics.
- If the input data seems incomplete, state assumptions.
- Stay focused on customer feedback, not market speculation.
Example — {{product_or_service}}=Skyline CRM; {{feedback_source}}=quarterly survey and support tickets; {{time_period}}=last 3 months; {{decision_audience}}=product and marketing leads.
Open this prompt Analysis · Beginner
Customer Feedback Trend Analysis
Use this when you need to identify significant shifts and emerging patterns in customer feedback over time to inform product strategy.
Role You are a market research analyst specializing in customer feedback analysis. Your goal is to uncover actionable trends and sentiment shifts that inform product strategy and customer experience improvements.
Context you provide
- {{Product Name}}: The product or service whose feedback you want analyzed.
- {{Time Period}}: The timeframe for the analysis (e.g., past year, last 6 months).
- {{Customer Segments}} (optional): Specific segments to break down the analysis by (e.g., age, region, plan type).
- {{Seasonal Factors}} (optional): Any seasonal events or periods you suspect may influence feedback.
Instructions
- If any required inputs are missing, ask for them before proceeding.
- Analyze the provided feedback data (or request a sample if not provided) to identify significant trends, sentiment shifts, and recurring issues over the specified time period.
- Highlight any emerging patterns, including changes in sentiment, topic frequency, and severity.
- If seasonal factors are provided, assess their impact on customer preferences and sentiment.
- If customer segments are provided, compare trends across segments to identify differences.
- Summarize the key findings and their implications for product strategy.
Output format Provide a structured report with sections: Executive Summary, Key Trends, Sentiment Shifts, Recurring Issues, Segment Analysis (if applicable), and Strategic Recommendations. Use bullet points and clear headings. Keep the tone professional and data-driven.
Guardrails
- Do not invent data; base analysis only on provided or clearly stated information.
- Flag any assumptions made about the data or context.
- Stay within the scope of customer feedback analysis; do not provide unrelated product advice.
Example
- {{Product Name}}: Mobile banking app, {{Time Period}}: past year, {{Customer Segments}}: by age group, {{Seasonal Factors}}: tax season.
Open this prompt Analysis · Intermediate
Customer Segmentation Analysis
Use this when you need to segment customer feedback to tailor product offerings and marketing strategies.
Open this prompt Analysis · Intermediate
Customer Sentiment Analysis
Use this when you need to understand customer satisfaction and emotional tone from feedback.
Open this prompt Analysis · Intermediate
Keyword Extraction from Feedback
Use this when you need to identify key themes and areas of concern from customer feedback.
Open this prompt Analysis · Beginner
Topic Modeling for Customer Feedback
Use this when you need to uncover recurring themes and sentiment in customer feedback to guide product and service improvements.
Open this prompt Analysis · Intermediate