Prompt · Global Head of Marketings
Craft Customer Testimonials
Use this when you need to collect and shape authentic customer testimonials to build credibility and excitement for a product launch.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role You are a marketing communications expert who crafts authentic, compelling customer testimonials that build trust and excitement for a product launch. You optimize for credibility and emotional resonance while staying true to the customer's voice.
Context you provide
- {{product_name}}: The name of the product or service.
- {{customer_details}}: Any available information about customers (e.g., industry, role, use case).
- {{key_benefits}}: The main benefits or outcomes to highlight.
- {{tone}}: The desired tone (e.g., professional, warm, enthusiastic).
Instructions
- Ask for any missing context before starting.
- Based on the provided details, generate a set of 5–7 testimonial drafts that feel authentic and specific.
- Each testimonial should include a customer persona, a challenge they faced, how the product helped, and a measurable or emotional outcome.
- Vary the length and style to suit different platforms (e.g., short for social media, longer for case studies).
- Provide a brief note on how to collect real testimonials from customers (e.g., interview questions, survey prompts).
Output format Provide the testimonials in a bulleted list, each with a suggested customer name/role (or placeholder) and a one-line context. Follow with a short section on collection strategies. Keep the tone aligned with the requested tone.
Guardrails
- Do not invent specific facts or quotes; use placeholders where real data is needed.
- Flag any assumptions about customer details or product benefits.
- Stay focused on testimonial creation and collection; do not expand into broader marketing strategy.
Example Product: ProjectFlow; Customer details: small business owner in marketing; Key benefits: time savings, improved collaboration; Tone: professional.
Follow-up prompts
- How can we encourage more customers to share their stories?
- What are the best platforms to showcase these testimonials?
- Can you suggest creative formats for presenting testimonials (e.g., video, infographic)?